what's up with my rMBP this time?

Discussion in 'MacBook Pro' started by Sonic, Feb 10, 2016.

  1. Sonic macrumors regular

    Joined:
    Aug 4, 2006
    #1
    hi there,

    i've been having some more trouble with my 2012 rmbp.

    originally i bought the machine at launch, then had to have two replacements due to extreme image retention.

    when the third machine also had the issue, i returned it and waited six months.

    after six months, i bought another rmbp in the hope that they'd ironed out any issues, however it also had the issue to a bad degree. this time they issued a screen swap, and i was finally able to use the machine. six months later, however, the screen developed 'exploding pixels' (i witnessed a chunk of the screen 'pop' out while the machine was sitting idle.) i had applecare so the screen was replaced yet again. a year later, my battery failed. the battery, trackpad and entire topcase were replaced by applecare.

    now, just after my applecare has expired, my machine has begun freezing. the freezes are permanent, leave the mouse / trackpad unusable, and are only solvable by forced shutdown. today i went to wake the machine up from sleep and it was completely inert, just a blank screen, no input worked, including the power button. after holding the power button for close to 1 minute, the machine powered on and did the 'crashed startup' where it attempts to reload all your apps.

    so for the 8th time or so, i can no longer use this computer (or at least, rely on it to do anything critical). what should i do? this really has been both the best and the worst Mac i've ever owned...



    *(this was to replace a 2008 mbp whose motherboard had been replaced three times due to GPU failure, after which whose screen developed about 20 muras and became unsuable)
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    The unable to wake from sleep I had a similar issue on my 13 inch a few weeks ago but once it restarted it has been no trouble ever since, I think it might have been an update glitch but it's been fine ever since.

    I will say that in over 2 years that's the first time it's skipped a beat.

    Other than that not sure what to say you seem to have had some bad luck.....
     
  3. Sonic thread starter macrumors regular

    Joined:
    Aug 4, 2006
    #3
    yeah these two laptops have been bad for sure. but i'm still relying on a 2008 mac pro day to day which has never had a single issue (touch wood!) the more worrying thing is the total software freeze without warning. it seems to be related to safari use, as far as i can tell, but the logs reveal nothing special.

    the problem is, even though it's happening just once a week or so, it means i can't trust it for critical work as that kind of thing can lead to broken work in dropbox and so on. wonder if it's dual GPU related, and would fall under the repair program which i believe exists for the 2012's?
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    Your symptoms don't match the ones associated with the repair program, but it's worth taking it in. Apple may be able to help you out.

    https://www.apple.com/support/macbookpro-videoissues/
     
  5. McBeresford macrumors regular

    McBeresford

    Joined:
    May 31, 2005
    #5
    Call Applecare, tell them that the issue that was repaired under warranty has persisted; that you would like to have the machine replaced. Be nice, you never know what they might do. They have the ability, just be sure to ask for a "level II product specialist."
     

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