- Jul 26, 2005
Just curious, because I've been on hold with my college's Financial Aid department for one hour and thirty-seven minutes. Thank $DEITY for my cell phone's external speaker.
It was quite real, the last step of a week-long attempt to get Verizon to fix an intermittent ADSL problem that they insisted was caused by "my" equipment that they had originally sent me, and there were no problems with the line. This lovely hold experience was after I paid them for a new box and the problem didn't go away, even with their box plugged directly into the NID. Apparently they have very, very few people who are allowed to actually make decisions. They ultimately fixed it, but never refunded me for that replacement bridge.iGary said:Six hours - all on hold, no conversation?
I call BS.
Indeed. LOL@omnipotence -- after this distressing and humbling an experience, I'll be eternally impotentiMeowbot said:Are you at least getting one of those periodic recordings that tell you how important you are? After a few hours of that, you should be omnipotent!
I actually fell asleep. Then I woke up a bit later, and sure enough, I was still on hold.WildCowboy said:So kalisphoenix hasn't give us an update in three hours now...do you think he's just a skeleton with a phone up to his ear by now?