Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Whats your order status on AT&T.com? Received, processing or shipped?
- Thread starter toliy253
- Start date
- Sort by reaction score
ordered on att's site this morning around 9am pst. i get this message when i check for order status.
OS001: We're sorry but the information you entered was not recognized by our systems. Please contact us for further assistance
i have not received any email confirmation either.
i just placed an order for the same line through apple's site. i wonder if i'll get 2 phones now. only the wife is eligible for a full discount and i ordered both under her number.
now to wait and see what happens.
OS001: We're sorry but the information you entered was not recognized by our systems. Please contact us for further assistance
i have not received any email confirmation either.
i just placed an order for the same line through apple's site. i wonder if i'll get 2 phones now. only the wife is eligible for a full discount and i ordered both under her number.
now to wait and see what happens.
Will receive on 24th right?
I was the first person to complete the purchase of the iPhone 4 at my local ATT this mornin around 9. The confirmation e-mail says "Your iPhone has been reserved and is expected to ship on or after June 24, 2010". It will get delivered on that day right? ~Never pre ordered from apple or AT&T before.~
I was the first person to complete the purchase of the iPhone 4 at my local ATT this mornin around 9. The confirmation e-mail says "Your iPhone has been reserved and is expected to ship on or after June 24, 2010". It will get delivered on that day right? ~Never pre ordered from apple or AT&T before.~
My order is "In progress". It was the same last year and I recieved my phone on launch day. All is good in this neighborhood! 
When i try to check my order status on the Apple Store site, it takes a while and then finally says that the connection was reset. Both IE and Firefox have the same issue.
Every so often, i get: Can't connect to application instance
Every so often, i get: Can't connect to application instance
I called Discover to make sure the payment went through and the rep said that it wasn't a charge but a pre-authorization to make sure that I have the funds available.
Is there any record of it on your online account (if you have one)? I'm not sure how Discover works since I'm with Chase. I have not seen any pending charges or anything on my online account so I'm a bit worried but your post makes me feel a little better haha.
It shows that its been used, because my available credit went down by 212.93 (the cost of the iphone to me) but it doesn't show for what yet. So I had to call them and make sure it was for AT&T and all that jazz and they said it was.
Ahh, I see. Well hopefully something happens for me, so far my account hasn't changed a single digit. We'll see with time I suppose. Thanks for answering my questions though
I ordered today @ 2:43 pm EDT from AT&T's website.
When I checked the status after 30 minutes it said "received."
Currently @ 8:35 pm EDT, it states "processing."
I hope to receive it on launch day, or worse case the day after.
Side note: I have a FAN account; ordered via "premier."
When I checked the status after 30 minutes it said "received."
Currently @ 8:35 pm EDT, it states "processing."
I hope to receive it on launch day, or worse case the day after.
Side note: I have a FAN account; ordered via "premier."
That may be for AT&T Premier only. There's no "processing" status for the residential customers. We have "in progress," "cancelled," and "shipped."
Here's my order status. Got thru on my first try at 2:00 AM PDT.
My credit card account doesn't show the charge yet, but the credit limit indicates it is being processed.
I did not receive any confirmation e-mail from AT&T, though.
I logged on this morning to both, att and apple websites, and tried to preorder around 6:45 CST, apple site was not ready, but att was. I placed two orders before 7:15 CST. I got confirmation emails about 5 minutes after each order placed, and about less than an hour the status was changed to processing. I had no problems whatsoever, got lucky
Pick up your reserved iPhone on June 24 at 7:00 a.m.?
i got an email from apple with subject "Pick up your reserved iPhone on June 24 at 7:00 a.m." and then email says
Pickup Date and Time
June 24 starting at 7:00 a.m.
Please note that your reservation will be held until close of business on June 24.
does this means every thing is OK for my pickup? i am asking this cause i didn't give me credit card or social security nothing at all just my name and address
i got an email from apple with subject "Pick up your reserved iPhone on June 24 at 7:00 a.m." and then email says
Pickup Date and Time
June 24 starting at 7:00 a.m.
Please note that your reservation will be held until close of business on June 24.
does this means every thing is OK for my pickup? i am asking this cause i didn't give me credit card or social security nothing at all just my name and address
My online preorder went fine early this morning. I havent received an email like that, but then again I am having the iPhones sent to my house. Does anyone know if you had the phone sent to your house or elsewhere if we would be getting an email with a firm delivery date?
Looks like those who ordered through AT&T Premier (business account) got e-mail confirmation, except for those who ordered later today and got mail saying they may not get theirs on the launch day.
I ordered mine in a store.. its being delivered to my work office.
I ordered at 2:20pm Central Time
This is what I get on Order Status
It better not be backordered like it says here.. if so.. I will cancel and go to Apple since I did the iPhone App Reservation for launch day at the store as well.
I get the same thing. Finally.
Get this
I received my email, actually two, with in a short time. I got alarmed when I received a third one so I actually read it ( didn't read the first two), because it said shipped. I placed my order at 9:30 eastern and by 1130 it was shipped. (im reading this at 1:30 pm eastern) Called the AT&T rep and left a message, also messages him. He then reordered the iPhone 4 but it didn't process till 4:36 pm eastern.
Now my status on AT&T s site is the same as most, processing, but I am now missing the third item, the sim. So I'll get mine a week late and after waiting for fedex, I will then need to run to the AT&T store for the sim and activation.
We also were told while in the AT&T store at 10 that we could not pre order my wires because she wasn't eligible for the upgrade, so we drove 45 miles to the closest apple store and reserved her one. All this took from 9 am to 5 pm. I put a days work into just pre ordering and I most likely will have another week to wait and another full day to activate.
I received my email, actually two, with in a short time. I got alarmed when I received a third one so I actually read it ( didn't read the first two), because it said shipped. I placed my order at 9:30 eastern and by 1130 it was shipped. (im reading this at 1:30 pm eastern) Called the AT&T rep and left a message, also messages him. He then reordered the iPhone 4 but it didn't process till 4:36 pm eastern.
Now my status on AT&T s site is the same as most, processing, but I am now missing the third item, the sim. So I'll get mine a week late and after waiting for fedex, I will then need to run to the AT&T store for the sim and activation.
We also were told while in the AT&T store at 10 that we could not pre order my wires because she wasn't eligible for the upgrade, so we drove 45 miles to the closest apple store and reserved her one. All this took from 9 am to 5 pm. I put a days work into just pre ordering and I most likely will have another week to wait and another full day to activate.
Here's my order status. Got thru on my first try at 2:00 AM PDT.
My credit card account doesn't show the charge yet, but the credit limit indicates it is being processed.
I did not receive any confirmation e-mail from AT&T, though.
This scares me a bit... as I have 1's in the backordered column; I completed my order and received my confirm email at 1:54PM EDT
My possible options are "in progress" shipped, partially shipped, and canceled.. What's up with processing... etc??