WhatsApp chat history lost

Discussion in 'iOS Apps' started by jent, Dec 25, 2012.

  1. jent macrumors 6502a


    Mar 31, 2010
    I have an iPhone 4S and asked my carrier to unlock my phone. They agreed, saying all I had to do was connect my iPhone to iTunes, restore to factory settings, then restore my backup onto the phone. I had iOS 5.1.1, and with the restore had to update to iOS 6.0.1.

    Upon doing this, I launched WhatsApp and it works fine except that my chat history is gone. Is there any way to recover it without restoring from the iOS 5 backup?

  2. galinaperez, Apr 22, 2014
    Last edited: Apr 23, 2014

    galinaperez macrumors newbie

    Apr 22, 2014
    Since your Whats App conversation history is not stored on our servers, we cannot retrieve any deleted messages for you. Load WhatsApp>Go to Settings>Scroll to the bottom and select "Email Conversation">From the "Chat History" screen, select the conversation you would like to save. >Select if you want to "Attach Media" or email the conversation "Without Media".>Enter your email address and hit send! So you can recover lost WhatsApp chat history from smartphone.

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