Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Macindows

macrumors newbie
Original poster
Aug 13, 2006
20
0
Bought a new iPhone 6s and restored from my old iPhone 6 backup via iCloud. Whatsapp was set to backup the chat history to the cloud on a daily basis.

Now that the recovery is complete, all chats in Whatsapp have been recovered but the media is gone. It only shows blank placeholders instead of the images / videos.

What can I do to fully recover all chats including media?
 
Bought a new iPhone 6s and restored from my old iPhone 6 backup via iCloud. Whatsapp was set to backup the chat history to the cloud on a daily basis.

Now that the recovery is complete, all chats in Whatsapp have been recovered but the media is gone. It only shows blank placeholders instead of the images / videos.

What can I do to fully recover all chats including media?

Try here

https://forums.macrumors.com/forums/ios-apps.133/
 
Bought a new iPhone 6s and restored from my old iPhone 6 backup via iCloud. Whatsapp was set to backup the chat history to the cloud on a daily basis.

Now that the recovery is complete, all chats in Whatsapp have been recovered but the media is gone. It only shows blank placeholders instead of the images / videos.

What can I do to fully recover all chats including media?

try going onto whatsapp web?

they may be on there
 
try going onto whatsapp web?

they may be on there

Yes, they are! o_O So how come they don't appear on my phone? I already reinstalled the app but it still remains unchanged. Chat shows up but no media / only blank placeholders.

What could that be about?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.