Whatsapp corrupt backup recovery

Discussion in 'iPhone' started by Macindows, Oct 1, 2015.

  1. Macindows macrumors newbie

    Aug 13, 2006
    Bought a new iPhone 6s and restored from my old iPhone 6 backup via iCloud. Whatsapp was set to backup the chat history to the cloud on a daily basis.

    Now that the recovery is complete, all chats in Whatsapp have been recovered but the media is gone. It only shows blank placeholders instead of the images / videos.

    What can I do to fully recover all chats including media?
  2. AbSoluTc macrumors 601


    Sep 21, 2008
    Try here

  3. cableguy84 macrumors 65816


    Sep 7, 2015
    try going onto whatsapp web?

    they may be on there
  4. Macindows thread starter macrumors newbie

    Aug 13, 2006
    Yes, they are! o_O So how come they don't appear on my phone? I already reinstalled the app but it still remains unchanged. Chat shows up but no media / only blank placeholders.

    What could that be about?

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3 October 1, 2015