When does AppleCare begin when you buy it with your pre-order?

bruinsrme

macrumors 604
Oct 26, 2008
6,596
2,348
Anyone know for sure.
It starts the day you card is charged.

iPhone (off topic)
Apple care + covers from the purchase date to 24 months.

Apple care + plus theft and loss starts the day you purchase it. So if you purchase AC+ T/L at day 59 after purchase, the 24 months starts in that day.
 

Julien

macrumors G4
Jun 30, 2007
11,270
4,222
Atlanta
...So if you purchase AC+ T/L at day 59 after purchase, the 24 months starts in that day.
Last year I remember it being 30 days and I bought on the 29th day. I'm I remembering wrong about it changing? Nice to know I have 59 days this year.
 

bigchief

macrumors 6502a
Original poster
Feb 26, 2009
880
172
So if you buy AppleCare with your pre-order device AppleCare starts the day it’s shipped?
 

Julien

macrumors G4
Jun 30, 2007
11,270
4,222
Atlanta
So if you buy AppleCare with your pre-order device AppleCare starts the day it’s shipped?
Yes, that is why I wait . Although unless I'm remembering wrong I didn't wait long enough last year.:D Hey Siri set a reminder in 58 days THIS YEAR.:eek:

Also not sure what the big deal is about the warranty since you will get it the next day or so.:eek:
 

OriginalAppleGuy

macrumors 6502a
Sep 25, 2016
620
561
Virginia
Great question and let me tell you all about my experience. I bought an iPhone XS Max and Apple Watch and checked the dates to see when AppleCare ended. It was the day my credit card was charged. So I was looking at this:

Phone shows 9/18/20 end date instead of 9/21/20 which was date received
Watch shows 9/15/20 end date instead of 10/8/20 which was date received (almost a month burned off before getting the device)

Between yesterday and today I've spent a bit over an hour working to get the end dates corrected to when I actually received them. It is not right that Apple starts AppleCare when your card gets charged. In fact, there is a firm looking to do a class action about this.

I did get the dates corrected and encourage everyone who buys AppleCare at pre-order time to call (don't chat - they can't help).
 
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