When does AppleCare begin when you buy it with your pre-order?

Discussion in 'Apple Watch' started by bigchief, Sep 18, 2018.

  1. bigchief macrumors 6502a

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    Feb 26, 2009
  2. Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
  3. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #3
    It starts the day you card is charged.

    iPhone (off topic)
    Apple care + covers from the purchase date to 24 months.

    Apple care + plus theft and loss starts the day you purchase it. So if you purchase AC+ T/L at day 59 after purchase, the 24 months starts in that day.
     
  4. Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #4
    Last year I remember it being 30 days and I bought on the 29th day. I'm I remembering wrong about it changing? Nice to know I have 59 days this year.
     
  5. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #5
    You had 59 days last year too.
     
  6. bigchief thread starter macrumors 6502a

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    Feb 26, 2009
    #6
    So if you buy AppleCare with your pre-order device AppleCare starts the day it’s shipped?
     
  7. Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #7
    Yes, that is why I wait . Although unless I'm remembering wrong I didn't wait long enough last year.:D Hey Siri set a reminder in 58 days THIS YEAR.:eek:

    Also not sure what the big deal is about the warranty since you will get it the next day or so.:eek:
     
  8. OriginalAppleGuy macrumors 6502a

    OriginalAppleGuy

    Joined:
    Sep 25, 2016
    Location:
    Virginia
    #8
    Great question and let me tell you all about my experience. I bought an iPhone XS Max and Apple Watch and checked the dates to see when AppleCare ended. It was the day my credit card was charged. So I was looking at this:

    Phone shows 9/18/20 end date instead of 9/21/20 which was date received
    Watch shows 9/15/20 end date instead of 10/8/20 which was date received (almost a month burned off before getting the device)

    Between yesterday and today I've spent a bit over an hour working to get the end dates corrected to when I actually received them. It is not right that Apple starts AppleCare when your card gets charged. In fact, there is a firm looking to do a class action about this.

    I did get the dates corrected and encourage everyone who buys AppleCare at pre-order time to call (don't chat - they can't help).
     

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7 September 18, 2018