When does the 14 day return policy start when buying off apple store

Discussion in 'iPhone' started by AndrewR23, Sep 23, 2014.

  1. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #1
    When the phone is delivered or shipped? I waited on hold for like 40 minutes before hanging up. Thanks.

    Bought iPhone
     
  2. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #2
    Posting to follow... I was wondering the same thing.
     
  3. stryderlis macrumors newbie

    Joined:
    Nov 14, 2011
    #3
    It better be when it is delivered because i'm looking to trade my 16gig for a 64gig but no one has it in stock. Regardless, that only gives me a little over 1 week to do the exchange. Hopefully some stores around me have it in stock soon.
     
  4. SundayDuffer macrumors 6502

    SundayDuffer

    Joined:
    Jun 25, 2011
  5. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #5
    Just called, they said 14 days from receipt and that you CAN take it into the store for a return.
     
  6. mofunk macrumors 68020

    mofunk

    Joined:
    Aug 26, 2009
    Location:
    Americas
    #6
    I would think that if you ordered online at the Apple store there would be some give on the date. Because you would have lost several days on shipping. I think when I purchased my MBP online they gave me the date that I received it at my home.

    Delivered.
     
  7. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #8
    Wait, really? If you ordered from Apple.com you can return it to any Apple retail store?
     
  8. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #9
    Yes, he said two options: they will send you a pre-paid FedEx label, or return to store. I clarified with him twice and he said it is not an issue as long as you are in the time frame, even for iPhone.
     
  9. Vikinguy macrumors 6502

    Joined:
    Sep 19, 2007
    #10
    same boat.
     
  10. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #11
    So then I have 2 weeks from 9/25 instead of 9/19 when the card was billed bc that's when it was shipped ?
     

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