when enabling WiFi calling, where does the address come from?

[ghanwani]

When enabling WiFi calling, iOS throws up a form (see attachment).

This form is pre-populated with my old address (from 4+ years ago). If I change the address to the new one, subsequently disable WiFi calling, and then re-enable it, I get the same form once again and it is still pre-populated with the old address.

Where is this form picking up the old address from?

Thanks.

 

[Banglazed]

An address you have on file with your carrier. It is possible your new address is not saved properly.

When I first enabled T-Mobile WiFi Calling, I had a pop up as well to fill out the address but the address sticked. You can try to find the E911 address through your carrier app. On T-Mobile app, it is under my profile setting.

 

[ghanwani]

An address you have on file with your carrier. It is possible your new address is not saved properly.

When I first enabled T-Mobile WiFi Calling, I had a pop up as well to fill out the address but the address sticked. You can try to find the E911 address through your carrier app. On T-Mobile app, it is under my profile setting.

I checked my carrier's app and it shows my current address, not the old one.