When I load files to new Macbook, it crashes

[bryan.cfii]

So this macbook works great, until I load my files, then this in the pictures happens. Any ideas of what "this" is?

 

[DeltaMac]

Wow - you seem to be really struggling with your new MacBook!
BestBuy must know you by name by now.

Anyway, your pictures show what appears to me to be a failing graphics chip.
Boot to your Diagnostics test
(Restart - holding the d key)
Does that pass?

What are you using to "load your files"? That is, what are you doing at that time?
Are you plugging in an external drive, then it crashes?

If the diagnostics pass - I suggest that you boot to the Recovery system, and reload macOS.
If there is still a hardware problem, then I expect the reload will likely fail, too.

In THAT situation, box it up, and take it back to "Best" buy. (again)

 

[bryan.cfii]

I know it DeltaMac... It has been almost everything that could go wrong at this point. Such bad luck this time around.
[doublepost=1491096048][/doublepost]

Anyway, your pictures show what appears to me to be a failing graphics chip.
Boot to your Diagnostics test
(Restart - holding the d key)
Does that pass?

Yes, always passed the built in that I did, AND the local Apple repair reps in depth tests which blows me away.

What are you using to "load your files"? That is, what are you doing at that time?
Are you plugging in an external drive, then it crashes?

So, I have done it 2 ways, because this has been a multiple reformat process. First, I used it a few days, Liked the computer so I did the built in transfer, then the fun started. Ended up reformatting. Second, I pulled everything from the old to an external drive. I drug back into respective folders, even taking the time to only do one folder at once (wondering if there was a USB issue) e.g. Pictures to pictures... wait, finished, then documents to documents, wait, etc...

Never crashes during the transfer.
However, afterwards is when the fun starts... Right off the bat, waking from sleep crashed and it rebooted to one of these screens. I booted to recovery and ran disk utility and it came up with a volume size error so I thought oh, maybe thats it. It booted fine... I get onto the internet, log into my universities website, start some work, boom! It takes a dump. This happened a few times and honestly I stopped using the machine because I was so inundated with school work I just didn't have the time to deal with it.

If the diagnostics pass - I suggest that you boot to the Recovery system, and reload macOS.

It got reformatted probably 4 times total.

If there is still a hardware problem, then I expect the reload will likely fail, too.

It did !!!

In THAT situation, box it up, and take it back to "Best" buy. (again)

I did... they just shook their heads and know me by name LOL!

Honestly, I'm not sure what I'm going to do about apple and another note book at this point. Just feeling down on it right now on such a bad run of luck with them all of a sudden. My Late 2011 MBP runs like a champ LOL!.

[doublepost=1491096273][/doublepost]My big concern is I really don't understand the issue as I've never had issues with my apple computers like this. I mean, there is nothing about dragging files onto a computer that normally does this is there? The problem seems unrelated, but it sure does seem to coincide with the loading of files. I don't get what taxes the graphics by filling the HD space. I don't think anything. So I just don't get it.

Could there be some directory issue with the files on the external HD that's messing OS X up? I doubt it, but thought I'd ask.

 

[DeltaMac]

Yes, and that's also my point. All those screen artifacts/screen tearing/whatever you want to call it, is not normal.
To me, looks like a graphics chip that is warning you that there is a hardware problem.
File copying, per se, does not particularly cause whelming stress to anything (other than the boot drive), certainly not loading down the graphics.
So, graphics glitches when just copying files should be a good reason to try those "experts" at BB again.

Did you try the built-in diagnostics yet?

You might also try a Disk Utility test on your external (selecting that external drive, then clicking on First Aid.)

- It's kind of a shame that you aren't very close to an Apple store. What is it - 100 miles or so to Des Moines?
"Geek squad" doesn't impress me on anything, but maybe your local crew is better than what I have around Delaware.

 

[bryan.cfii]

Well I did do the built in diagnostics and it always came back as no problems.
Apple referred me to their local technicians (under warranty) and they okayed the machine twice believe it or not. BestBuy are clueless LOL. They saw the screen and just said exchange it LOL.

The external just checked out okay.

It is a shame I'm so far because this is a major pain in the rear LOL.

Thanks for taking the time to converse! I appreciate bouncing this off someone.

Yes, and that's also my point. All those screen artifacts/screen tearing/whatever you want to call it, is not normal.
To me, looks like a graphics chip that is warning you that there is a hardware problem.
File copying, per se, does not particularly cause whelming stress to anything (other than the boot drive), certainly not loading down the graphics.
So, graphics glitches when just copying files should be a good reason to try those "experts" at BB again.

Did you try the built-in diagnostics yet?

You might also try a Disk Utility test on your external (selecting that external drive, then clicking on First Aid.)

- It's kind of a shame that you aren't very close to an Apple store. What is it - 100 miles or so to Des Moines?
"Geek squad" doesn't impress me on anything, but maybe your local crew is better than what I have around Delaware.

 

[DeltaMac]

...
Apple referred me to their local technicians (under warranty) and they okayed the machine twice believe it or not. BestBuy are clueless LOL. They saw the screen and just said exchange it LOL.

The external just checked out okay.
...

hmm... So, you couldn't get the internal screen to show the problem for an Apple tech, but BestBuy saw the screen , and duplicated your issue?
And, by external, you mean that BestBuy tried an external screen, which did NOT show the problem at all?
And, BestBuy offered to exchange your MBP?
Did you do the exchange? (I would)
Is this your second - or third?

Wait! - - What are you using for an external drive, how long have you had it, and what kind of connection cable are you using to connect to your MBook?