It's not just that Android offers more features and freedoms. That is nice, but I'd also argue that at this point in time, it's actually easier to use Android. In many ways, iOS is so simple that it's harder to use. Even basic functions are usually more easily accomplished on Android. I've given many examples in other posts if you care to dig through my post history. Having a dedicated back and menu button, for example, does wonders. It goes from basic uses like making a phone call or turning on private browsing (count how many steps it takes you to do and undo private browsing), all the way to less basic things like the ability to share to anything I want, the ability to email any attachment, etc. Many other examples.
And generally speaking, I have to use my hypothetical scenario again that I used earlier in this thread:
Imagine for a moment if it was Google (or any of their Android OEMs) who refused to let people select their preferred keyboards and preferred browsers? Then imagine it was Apple that allowed this. Imagine if Apple allowed their plethora of apps in the App Store to really be put to the fullest advantage where iOS would allow you to set your preferred keyboard, browser, mail client, etc. Again, would the response be utterly turned around? Would the Apple fans ridicule Android users who were stuck using whatever keyboard and browser and mail client that Google insisted on? (Then imagine the keyboard sucking for many years. Remember, the iOS keyboard gave birth to the internet phenom "Damn You iPhone Auto Correction").
For all those people who keep weighing in on preferences, you're sure not appreciating what Google is allowing with Android (and what Android OEMs are offering with different handsets on the hardware front).
Again, imagine if Apple offered choices, and Samsung/HTC, etc didn't. Imagine if Samsung, etc., all decided to stay with a 3.5" phone for four or five (or whatever the number is) years. And imagine if it was Apple that offered 3.5", 4", 4.3", 4.5", 4.7" and even 5" phones as the years went by? Imagine if Android OEMs stuck with one hardware button, while Apple moved onto capacitive and/or on screen buttons. Imagine what would be said about that. Imagine if Apple offered SD expansions and Android OEMs refused to? Or notification lights while Android OEMs refused to? Or NFC while Android OEMs refused to? And so on and so forth.
Really try to imagine those scenarios. Nobody would get away with what Apple gets away with. And you'd bet their fans would let people hear about it. Yet, that's precisely what Apple is doing. So when the competition is offering freedom of choice, it's "too many features" or "too complicated" or "too daunting to research so many different handsets" etc.
PS. This is all my opinion relative to my subjective experience and I am not speaking for everyone. 🙂
I know you and many think the reason Apple gets away with it is because there are a ton of blind followers out there drinking koolaid, but do you want to know why Apple gets away with it and Android doesn't?
It's because of each group's approach. The very nature of Android is OS driven and fragmented. People NEED the options in order to make Android something they can really love and use to the fullest.
On the other hand, Apple works hard at polishing their handsets to fit the needs of a majority of consumers. It's all about apps, leaving the OS to be as efficient and out of the way as possible. Apple provides arguably the best in-app experience (and app ecosystem) which allows them to get away with more.
CS also plays a role in that. As Abizgal said, less headaches on Apple devices, less thinking about tweaking here and there. These things trump the "lack of choices".
But when you are trying to cater to the consumer who doesn't care and just wants the phone to work and do all kinds of things (with 800,000+ apps, there isn't much an iOS device CAN'T do), why would you think those same consumers would want 27 different display sizes?
And "less taps" doesn't NECESSARILY mean easier. I, personally don't care about a dedicated back button. I know you SAY its much easier, but I don't agree. For me, having a back button within an app lets me know I'm going back WITHIN the app. There is only one way to go and I know exactly where that is. If I want to go all the way home, I press the home button.
On Android, that "dedicated back button" can mean back in the app, back to the previous app you were in, back to home etc....and its not consistent.
I could enter an app and press the back button that takes me home. Then enter another app, press the back button and it takes me back a menu/spot within the app. Not all devs code for the dedicated back button the same so you get inconsistent use.
Plus, if you're used to something, even if it takes more "effort" (three taps instead of two, omg), it might be easier for you because its second nature.
I know I feel that way about a great many things in iOS over Android. I have to think about what I'm doing in Android - whereas on my iPhone, its all muscle memory. Granted this is all relative to how much time you spend on each platform....
But given we're on MACrumors, I'd reckon there are a great many of us who are completely used to iOS and feel its easier to use than Android, even though we have to tap a few extra times (which really isn't always the case).
That being said, bring on improvements in iOS 7. Toggles would be great, the new refreshed UI, awesome.