When win 10 recovery fails

Discussion in 'Windows, Linux & Others on the Mac' started by Donfor39, Jul 31, 2017.

  1. Donfor39 macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #1
    a challenge for any win10users

    My entry level ASUS 32gb emc lapotop failed during reset and recovery as I forgot password

    Since rebooting constantly to ASUS screen only

    I don’t have access to another windows device

    What are my recovery options if there are any

    I have a usb drive though not windows saved

    No recovery cd as it doesn’t have a cd or dvd drive
     
  2. kevinof macrumors 6502a

    Joined:
    Jul 30, 2008
    Location:
    Dublin/London
    #2
    can you start in safe mode? hit the power button and then F8 until it goes into advanced options. Might work although without a recovery disk you're limited in what you can do.
     
  3. Donfor39, Jul 31, 2017
    Last edited: Jul 31, 2017

    Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #3
    Thanks

    I got into bios setup though the failed recovery/reset has changed this laptop considerably

    I can’t even alter boot up options or reset bios to default settings

    Currently booting to bios screen when powered on

    Think it’s gone t.b.h only purchased last year as a win10 device though maybe I should have spent a little more at the time and gone intel and ceartainly more storage.

    I use win10 in work not too bothered though wish I could at least save it as it was

    Not sure if a local pc repair shop could maybe run a recovery direct from usb as it’s not booting from usb and there isn’t an option to boot from usb in bios

    It was pre insatelled with win 10 no recovery media
     
  4. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #4
    Thanks Kevin of

    Laptop not getting past constant bios screen when powered on etc

    Why I enjoy saving receipts via iPad

    Thought ASUs laptop was more than 12months since purchase
    Fast receipt search via mail

    Nov 16

    Booked an ASUs service
    Your RMA apply will be processed within 48 hours

    Best Regards ASUS (UK)
     
  5. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #5
    Since requesting warranty rma 21st aug’
    Laptop collected by courier yesterday.
    E-mail from Asus service centre 19:00hrs bst tonight.
    Laptop repaired to be returned home

    My 1st rma attempt 21st July was initially rejected -I pursued purchase receipt.
    Thanks all -unfortunately reset tips failed and was last stuck bios password request screen.
    Hope I can make use of existing scandisk 32gb usb to make a recovery drive.
     

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