Where do I complain about a TV show that was miss encoded by the iTunes store.

[Eniregnat]

There is no easy place to complain about problems with downloads. All of the support pretty much states that Apple doesn’t make mistakes. They don't even have a drop down selection in their "request for help" page.

I paid for a season of "Who Want's to Be a Superhero". All but one, #7, out of 8, is the correct program. #7 is some episode of the DeadZone.

It is labeled as "Who Want's to Be a Superhero", but the wrong video was encoded.!!!!!
"The DeadZone" is not in my purchase history.
"Who Want's to Be a Superhero" is in my purchase history.
My account states all downloads have be completed.
It looks like they have, but #7 of the set is definitely not the program I paid for.

There is no way to easily tell Apple that they made a screw up. If there is, does somebody know where I should complain?

Could I possibly be at fault? Has anybody else experienced this?

 

[Eniregnat]

I hate to answer myself- but I found where to complain.

From: http://www.apple.com/support/itunes/store/download/

To report a problem with your download:

Locate the item in your Purchase History
Click the "Report a Problem" link
Select "I didn't receive this item"
Enter a description of the issue that you are experiencing in the comments field and hit Submit

Apparently from time to time the wrong album, song, or program is sent out.

Thank you to cartmill72 at Apple.com's forums.

Edit: Apple is fixing the problem and has issued me a temporary credit for the program. They are really on the ball!