Where do iTMS purchases download? (Mac)

Discussion in 'Mac Basics and Help' started by netdog, May 24, 2007.

  1. netdog macrumors 603

    netdog

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    #1
    I purchased the Lost finale, it downloaded, then said processing file, then iTunes blew up. Where would the file be? It doesn't seemed to be filed in the iTunes library.

    When it said processing, I was also watching the beginning.
     
  2. Nermal Moderator

    Nermal

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  3. davidjearly macrumors 68020

    davidjearly

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    #3
    Should be:

    User>Music>iTunes>iTunes Music>TV Shows
     
  4. siurpeeman macrumors 603

    siurpeeman

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    #4
    if you still can't find it after looking through your music folder, try using spotlight to find it. spotlight either "lost" or "looking glass," the latter being part of the episode title.
     
  5. netdog thread starter macrumors 603

    netdog

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    #5
    I have a file called download (which is it) and a file called info.plist

    The file plays as grey, which I assume is because the info.plist information has not been installed into its proper file. Both files are in Music/iTunes/iTunes Music/Downloads
     
  6. siurpeeman macrumors 603

    siurpeeman

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    #6
    hmm, that's interesting. try going to "store" in the menu bar and select "check for purchases...." maybe the download process wasn't complete, doing this might resolve the issue?
     
  7. netdog thread starter macrumors 603

    netdog

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  8. siurpeeman macrumors 603

    siurpeeman

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    #8
    sorry, i thought that would work. here's apple's support page on itunes store downloads.
     
  9. Nermal Moderator

    Nermal

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    #9
    That'll be the DRM.
     
  10. netdog thread starter macrumors 603

    netdog

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    #10
    I am assuming (perhaps wrongly) that the accompanying plist.info file is what the system needs installed to open this file as the machine is authorized to play videos from this account.

    Ironically, my local iTunes does not show this episode as purchased, but when I check for purchases at the store, it says that all purchases have been downloaded. What a mess.
     
  11. PlaceofDis macrumors Core

    Joined:
    Jan 6, 2004
    #11
    if you can find the actual movie file, since its downloaded... you can re-add it to itunes through file>add files. it should then be able to add it correctly.

    i would assume that since it downloaded, it'd be in Music>iTunes>iTunes Music>TV Shows

    (don't know the exact file structure since i haven't bought any shows)
     
  12. netdog thread starter macrumors 603

    netdog

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    #12
    The file seems to be complete, and is called Download 2, but won't add.
     
  13. PlaceofDis macrumors Core

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    Jan 6, 2004
    #13
    odd, i'd email the iTunes Store Support, you can find it here.
     
  14. LostOnTheLine macrumors newbie

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    Aug 27, 2010
    #14
    I know this thread is old, but I found it looking for something else & figured I'd add correct info for any future searchers. The Info.plist file is the Metadata (Or a reference to the Metadata depending) for download.m4v if you try to just add Download.m4v it will be missing the metadata.
     

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