Hi everybody, In little over a year my father has bought a mac pro (for me), a Macbook Pro (for himself) and a Macbook (for his wife). He has just bought a new macbook pro (with penryn processor) and was unable to get any form of discount through apple. He called the apple service line and mentioned he had already bought three apple products before and was wondering if he would account for some form of discount. A little present? 100 euro price reduction? Whatever... The Spanish Apple store replied that you at least have to buy (or must have bought) 10 apple products before qualifying for discounts!!! On this forum I have read that American Apple customers have been treated in a more respectful manner. Although I love OS-X, I really start to dislike Apple as a firm. Customer care isn't what it used to be. Any other concurring firm would easily offer some kind of discount or offer. Shameful!