Where is my movie?

Discussion in 'Apple TV and Home Theater' started by hooneyrob, Sep 3, 2011.

  1. hooneyrob macrumors member

    Joined:
    Jul 29, 2011
    Location:
    United Kingdom
    #1
    Hi All, just wondered if someone might shed some light on where my Apple TV movie rental has gone.. The Apple TV crashed and I reset only to find my movie rental had gone.. I have the latest apple TV so it was a streaming movie.. Basically it was as if I had never bought the movie.. Odd..
     
  2. mathcolo macrumors 6502a

    Joined:
    Sep 14, 2008
    Location:
    Massachusetts
    #2
    My only suggestion would be that you contact iTunes store support to have your account credited for an unusable purchase. I've never actually had to do that, but I'm assuming that if you get in contact with them and explain the issue, they should be able to do something about it.

    Here is the link for iTunes Store customer service: http://www.apple.com/support/itunes/contact.html
     
  3. hooneyrob thread starter macrumors member

    Joined:
    Jul 29, 2011
    Location:
    United Kingdom
    #3
    Thanks for the reply.. I'd just finished saying 'it just works' to my wife when the movie vanished :rolleyes:
     
  4. btbrossard macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Chicagoland
    #4
    That's when it always happens.
     

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