Where the heck is my refund?!?

Discussion in 'Buying Tips and Advice' started by MoleSkine, Jul 21, 2009.

  1. MoleSkine macrumors member

    Joined:
    Jun 30, 2009
    Location:
    New York!
    #1
    Afternoon all -

    I made a purchase in the Apple Store almost two weeks ago on DEBIT (because im an idiot) rather than on credit. Well, Apple doesn't refund money back to your account when you purchase on DEBIT, since it is considered cash they mail you a check (old skewl method).

    I have been getting different answers everytime I call the store and from customer relations. It can take up to a month! :mad: :eek:

    I want this refund obviously back but moreover to buy a new Apple product. Has anyone waited for a check or have you heard how long does it on average take?

    Waiting 1 month to recieve a refund back seems absolutely EXCESSIVE! :eek:
     
  2. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #2
    The taking for ever is nothing new with Apple. Why it takes that long doesn't make sense. I have heard the explanations, but, don't worry you are not special.
     
  3. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #3
    You aren't alone but rest assured....it is coming
     
  4. kellen macrumors 68020

    kellen

    Joined:
    Aug 11, 2006
    Location:
    Seattle, WA
    #4
    Just got mine yesterday, less than 3 weeks if my memory serves me right from when I turned it in. Two separate checks, one for the printer and one for the ipod.
     
  5. MicahFreak82 macrumors member

    Joined:
    Dec 7, 2007
    Location:
    Honolulu, Hawaii
    #5
    i am still waiting too and i bought on june 16th but i guess that mail takes longer to get to hawaii. probably any day now
     
  6. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #6
    Apple doesn't take forever. I used my educational discount, and got my iPod refund check in a little over a day. But then again, I like like 50 miles from Cupertino...
     
  7. aethelbert macrumors 601

    Joined:
    Jun 1, 2007
    Location:
    Chicago, IL, USA
    #7
    refund ≠ rebate

    They are handled by different departments (rebate processing is usually outsourced) and I would imagine that they have different processing times.
     
  8. flyfish29 macrumors 68020

    flyfish29

    Joined:
    Feb 4, 2003
    Location:
    New HAMpshire
    #8
    Is the OP waiting for a refund on a computer? or the iPod/printer rebate? Unclear on this one....please clarify.
     
  9. aethelbert macrumors 601

    Joined:
    Jun 1, 2007
    Location:
    Chicago, IL, USA
    #9
    Guessing from previous posts, the original post in this thread, and the title, it's a refund.
     
  10. kellen macrumors 68020

    kellen

    Joined:
    Aug 11, 2006
    Location:
    Seattle, WA
  11. flyfish29 macrumors 68020

    flyfish29

    Joined:
    Feb 4, 2003
    Location:
    New HAMpshire
    #11


    Not everyone on here understands the diff. between refund and rebate...but I think you are right, it is a refund.
     
  12. doox00 macrumors regular

    Joined:
    May 10, 2006
    #12
    That would irritate me pretty bad to have to wait weeks for a refund.. I had this at best buy once for a tv I purchased.. ended up returning it because the colors were just not right.. I had to wait for a check also.. took less than a week though, 4 or 5 days maybe.
     
  13. MoleSkine thread starter macrumors member

    Joined:
    Jun 30, 2009
    Location:
    New York!
    #13
    Hi all - yes this in regards to a REFUND not a rebate. I returned an item to the Apple store but because I purchased it by debit transaction instead of credit - Apple consideres this as "real cash" and thus issues a check...

    so, I cant even go to the store to complain unless I do not recieve a check by Aug. 11! (I returned item on July 11) :(
     

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