Where to get repaired? White screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Wilam, Mar 14, 2011.

  1. Wilam macrumors newbie

    Joined:
    Mar 14, 2011
    #1
    A lurker that finally had a question. Most of the time I can just search and find what I need on here but I am stumped this time.

    Received a 3Gs from a friend that got phone from work and didn't need the iphone.

    Problem-
    He used to get a white screen every now and then. He would have to force shut down with 2 button hard stop. Phone would work just fine.

    He sent the phone to me and all I can get is a whiteish screen. I hooked it up to my pc to charge and my pc did find the iphone. I did a restore and brought the software up to date but all the phone displays is the white screen.

    I'm thinking it is a hardware problem as the phone talks just fine to my computer, just can't do much with a white screen on the phone.

    Does anyone know where I might be able to send the phone to see if it is worth a repair? We have ATT store here and a Mac store would one of them be worth trying? I'm kind of at a loss deciding if it is worth putting any money into. I would do the $49 upgrade but I only have one coming to me and that will be used for another phone my daughter has.

    Thanks!!!
     
  2. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
  3. Wilam thread starter macrumors newbie

    Joined:
    Mar 14, 2011
    #3
    Thanks James! From my description above would you guess at a hardware issue too?
    Bill
     
  4. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #4
    Personally, I think it is LCD issue, just buy new LCD for around USD25, watch tutorial on YouTube on how to replace it and do it yourself. It is a very simple task to replace LCD on 3G/GS iPhone.
     
  5. Wilam thread starter macrumors newbie

    Joined:
    Mar 14, 2011
    #5
    Do you think so? The LCD appears to be in excellent condition, no scrapes or cracks. I did watch a vid a while back on how to replace battery and from what I remember it wouldn't be all that hard to replace screen.

    With above links I did some more checking and it looks like "AppleNberry" repair center in California will repair screen for around $90. More, but I would hope they, or another, would only fix what needs fixing.

    I guess I am getting to the age where I have replaced parts that didn't need replacing here and there and would rather just do it right the first time. That doesn't mean I don't mind saving a buck doing something myself. I just hate replacing a working part with another working part and ending up paying for a part that didn't need replacing.

    Thanks much!
     
  6. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #6
  7. Wilam thread starter macrumors newbie

    Joined:
    Mar 14, 2011
    #7
    thanks for the site, James, bookmarked!

    Well, my impatience got the better of me. We have a Apple type store, CityMac, and I wondered in there. 30 minutes later minus $99 the phone has a new video board/screen and it is working like new.

    Thanks much for all the help posted.
    Regards, Bill
     
  8. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #8
    Glad you got it repaired!
     

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