Where to return the rMBP

[Barney63]

I bought my rMBP on Monday from the online Apple Education Store.
If I want to return it in the 14 day window, do I have to return it by post or can I take it into my local Apple Store?

Barney

 

[MCAsan]

Give the local store a ring and ask them.

 

[kramjam]

You can definitely return your machine at your local Apple Store, just have your online receipt with web order number handy.

 

[medic27]

I can return it for you. Shipping included.

 

[Barney63]

I can return it for you. Shipping included.

Lol, I bet you won't refund my money though lol 😉

Barney

 

[Barney63]

I've just arranged a pick-up.
I have to do it via post/courier as it was bought online.

Barney

 

[saturnotaku]

I've just arranged a pick-up.
I have to do it via post/courier as it was bought online.

Barney

That shouldn't be necessary. As long as you have a copy of your receipt/invoice, your local Apple retail store should be able to refund your money.

 

[medic27]

Lol, I bet you won't refund my money though lol 😉

Barney

nope🙂 obviously it was just a joke.
Good luck with your replacement.

 

[italianangel81]

rmbp

why there a r in front of mbp?

 

[Lunfai]

why there a r in front of mbp?

R = Retina.

You have to return via arranged pick up. Retail and Online Store are different departments and can not be interchanged with each other.

 

[Hieveryone]

Store or online. Online is better b/c they pick it up for free.

Store is good though b/c it's fun looking at all their products on display, and you might see a case or something you like and pick it up! 😀

 

[thatoneguy82]

You have to return via arranged pick up. Retail and Online Store are different departments and can not be interchanged with each other.

I think it's only in the US that allow returns of items bought online to a retail store (with the exception of the iPhone). OP is from the UK and that policy probably doesn't apply.

The policy is spelled out here: http://store.apple.com/us/help/returns_refund

Bring your item to an Apple Store

You can always return the item to any U.S. Apple Retail Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.

 

[Tomr182]

Why the return Barney? Having any issues?

 

[leman]

Give them a call, they will send a courier to pick it up. You don't need to pay anything. Not to mention that all information about return policies and procedures are available on Apple's website...

 

[maflynn]

Give them a call, they will send a courier to pick it up. You don't need to pay anything. Not to mention that all information about return policies and procedures are available on Apple's website...

He already did - see this post

I've just arranged a pick-up.
I have to do it via post/courier as it was bought online.

Barney

 

[leman]

He already did - see this post

uups, sorry

 

[Barney63]

Why the return Barney? Having any issues?

I've decided to get the 15" 2.3/16/512 instead.


Barney

 

[Hieveryone]

I've decided to get the 15" 2.3/16/512 instead.


Barney

Good choice! I'm excited. That's an awesome model.