Where's My Bluetooth Gone?

Discussion in 'MacBook' started by Fuzzy14, Aug 1, 2008.

  1. Fuzzy14 macrumors 65816

    Fuzzy14

    Joined:
    Nov 19, 2006
    Location:
    Renfrew, Scotland
    #1
    I've only used the Bluetooth on my MacBook a couple times, went to try to connect to the wifes phone tonight and it wasn't available in the menu.
    [​IMG]
    So I checked the System Preferences/Bluetooth only the icon isn't there.
    [​IMG]
    So I tried to open it through the help shortcut, but got this error message
    [​IMG]
    Finally, the help suggested opening Bluetooth File Exchange for help, but it won't open because it can't find the device!
    [​IMG]

    I think I either have to re-install the system software or take it back to the :apple: store :mad:

    Any takers?
     
  2. DeaconGraves macrumors 65816

    DeaconGraves

    Joined:
    Apr 25, 2007
    Location:
    Dallas, TX
    #2
    That definitely looks like that the bluetooth hardware has gone kaput for whatever reason. Probably not a software issue at all.

    I'd take it back.
     
  3. fabian9 macrumors 65816

    fabian9

    Joined:
    Nov 28, 2007
    Location:
    Bristol, UK
    #3
  4. Fuzzy14 thread starter macrumors 65816

    Fuzzy14

    Joined:
    Nov 19, 2006
    Location:
    Renfrew, Scotland
    #4
    SMC reset didn't work but thanks for the tip, handy to know.

    Off to the :apple: store in Glasgow tomorrow....
     
  5. KoolStar macrumors demi-god

    KoolStar

    Joined:
    Oct 16, 2006
    Location:
    Kentucky
    #5
    I had a similar problem try a PRAM reset. It seemed to work for me. (LINK)
     
  6. zephead macrumors 68000

    zephead

    Joined:
    Apr 27, 2006
    Location:
    in your pants
    #6
    Hmm, this happened to me once, but it was fixed with a simple restart. :confused:
     
  7. -N34 macrumors newbie

    Joined:
    Aug 1, 2008
  8. Fuzzy14 thread starter macrumors 65816

    Fuzzy14

    Joined:
    Nov 19, 2006
    Location:
    Renfrew, Scotland
    #8
    It's goosed indeed.
    Took it back to :apple: store and they've kept it in for some R&R.
    They think that either the bluetooth boards gone, or they forgot to plug in the wire when the MB was in during a recent repair to the hinge.

    Will let you know....

    Incidentally, they say check the System Profile. If the Bluetooth module doesn't show then it's most likely to be a hardware fault.
     
  9. toolbox macrumors 68020

    toolbox

    Joined:
    Oct 6, 2007
    Location:
    Australia (WA)
    #9
    Yeah i am having the same problem, my isight is also missing in action.

    Mine is going to get fixed next week
     
  10. NYR99 macrumors 6502a

    Joined:
    Dec 30, 2007
    #10
    I had the same exact problem after I took in the MacBook for a repair.

    They just didn't seat the bluetooth card properly on the logic board when they put it back together. It was a 10 minute fix while I waited.
     
  11. Fuzzy14 thread starter macrumors 65816

    Fuzzy14

    Joined:
    Nov 19, 2006
    Location:
    Renfrew, Scotland
    #11
    The don't take anything apart in the Glasgow Apple store, they just take it off your hands for a week. :(
    Will just have to use my other two Mac in the meantime...
     

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