I am going to call tech support and if they cannot convince me that a new remote app is coming, I'll be getting an RMA. Even Siri doesn't dictate letters and numbers to bridge the keyboard issue. This is worse than the wholly useless Apple Watch. Why does Apple continue to slide into useless oblivion? No one here can defend their lack of a remote app. If you try, it means you have zero services (Netflix, HBO, Showtime, Hulu, etc.) and only want to look at screensavers. Where is this company going?!