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Discussion in 'iPad' started by zooby, Apr 10, 2012.
You can get AppleCare+ if still within 30 days. If so, you could exchange it. But even if not, it would probably be exchangable under the 1 year warranty, as Apple I believe would consider this a defect.
Your iPad has 1 year warranty so you can go and exchange it.
just an appointment will do.
If it's white, then it's not a dead pixel but rather a stuck pixel. Dead pixels are ALWAYS black and will never work again.
Try massaging the screen gently in that spot and see if it goes away.
I think the massaging trick only works with displays that don't have glass in front of them.
Doesn't Hirt to try and exchange it.
Watch you exchange it and you get a crappy copy, light bleed, yellow, dead pixel etc, etc and start the process all over again. LOL
You could exchange and still get another one with a dead pixel. These are LCD screens. It happens. I don't care what kind of standard Apple is supposed to be held to, in the end, these are still LCD screens made by the same companies that make lots of other LCD screens for lots of other companies.
I have one on my new iPad, and it's either corrected itself or I just haven't noticed it, because it has not stuck out at all since I first saw it. (One major benefit of the retina display having such tiny pixels.) On the iPad 2, they were much more noticeable.
It's up to you how much it bugs you, but just be warned that once you start the exchange process, you will probably drive yourself nuts.
I'm very particular, yet that said I'd keep it. You're never going to get a perfect iPad, MBP, or whatever. You'll be chasing "perfect" forever.
Instead get into acceptance, breathe, relax & you'll be better off.
I do too, but it is funny to hear abut people that massage anyway.
A pixel or two can go bad anytime during the entire life of the device.
I got an iPad 2 changed because there was a grain of dust between the glass and the display. Apple Store said that they weren't obliged to change it but they would. They said that it was a one off though, if the replacement had any other defect then it was tough luck... My replacement unit was perfect though.
I had a stuck white pixel. Sometimes to fix these you just need to get all of the power that is running through the device out. When this happens on my TV, I just need to power it down for 20 minutes or so and it is fixed.
Since this is an iPad with an impressive battery, this is a bit more complicated to 'turn off'.
To fix it on my iPad I ran my battery down to 0. Then I got that graphic telling me to plug the iPad in. I wanted to get ALL the power out of the device so I then strapped a rubber band around the iPad to keep the on/off/lock button depressed until all juice was depleted from the device. (i.e.; no more response from iPad when pressing on/off/lock button.) Once the graphic that tells you to plug it in no longer comes up you know all your power is gone.
Then I plugged it in and no more stuck white pixel.
Hope this works for you! YMMV
are you sure it's not a speck of dust?
No one here Is going to be able to tell you if they will exchange it, will depend on the person you speak to. Some people get them swapped over straight away others don't. I remember reading some where that a lot of people at the genius bar say there has to be a total of 5 or more dead/stuck pixels for it to be deemed a fault. If it really does bother you make an appointment and see what they say.
Another option.. An I know I won't be popular after this.. Say it's getting extremely hot and keeps shutting down, they won't be able to check this in store and you should walk away with a replacement.
Just take it to an Apple Store already.
Wow, talk about over thinking it. Take it in, get a new iPad, problem solved. Not sure how vacillating on a forum is going to help.
You can look over the new one before you accept it. This isn't that big of a deal, when the iPhone 4 came out I did two exchanges, both for screen issues. No problem. I also did an iPad 2 exchange because the bezel trim was popping out. My new iPad was perfect out of the box. So sometimes you win some, sometimes you lose some, but in my experience, Apple will always take care of you.