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johannnn

macrumors 68020
Original poster
Nov 20, 2009
2,315
2,603
Sweden
Hey guys,
I love my iPad Pro, but I just noted a white spot near the bottom left edge. It's really tiny! But larger than 1 pixel because it looks a bit "fuzzy".
Googling on the issue, it seems mostly that the iPad Air is effected by this? But what about iPad Pros? Anything I can do about it? It's really tiny, but I'm a bit OCD on stuff like this :/

IMG_1871.jpeg
 
Nothing you can personally do, apart from getting your screen replaced/contacting Apple, sorry
 
Hey guys,
I love my iPad Pro, but I just noted a white spot near the bottom left edge. It's really tiny! But larger than 1 pixel because it looks a bit "fuzzy".
Googling on the issue, it seems mostly that the iPad Air is effected by this? But what about iPad Pros? Anything I can do about it? It's really tiny, but I'm a bit OCD on stuff like this :/

View attachment 907401
The only thing you can do is contact Apple and ask them for a replacement.
 
I have this issue now! , Only after 4 month of using iPad Pro 2020 (The one that come with LiDAR).
I wanna know what cause this and can Apple replace this for free? (Because my device is very clean no scratched at all and this device is under warranty).
 
I have this issue now! , Only after 4 month of using iPad Pro 2020 (The one that come with LiDAR).
I wanna know what cause this and can Apple replace this for free? (Because my device is very clean no scratched at all and this device is under warranty).
That’s unlucky! I got mine replaced for free, even one month after warranty expired. My iPad was in perfect condition as well, which helped, since I could argue it couldn’t be a fall to the ground.
 
Yes, they will replace it free if under warranty. The issue was in the 2nd Gen Pros before the Air, with the overwhelming majority of cases in the 10.5 Pro. The 10.5 Pro spots were also much larger.

This is the first case I’ve seen in an 11 Pro. Anything with larger than the base model screen seems to be at risk.
 
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That’s unlucky! I got mine replaced for free, even one month after warranty expired. My iPad was in perfect condition as well, which helped, since I could argue it couldn’t be a fall to the ground.
Thanks for your reply!
Yesterday after I post this, I went to iCare (Apple Authorized Service Provider in Thailand).
And they said they will replace my iPad for free! , Because they know that this is a defect by factory not from a user.
After that they recommend me to buy AppleCare+.
Now, I buy it.
Lucky to me that yesterday is 8 August (08/08) they have a promotion 10% discount for AppleCare+.

I'm really thank you about your reply.
Thank you.
 
Yes, they will replace it free if under warranty. The issue was in the 2nd Gen Pros before the Air, with the overwhelming majority of cases in the 10.5 Pro. The 10.5 Pro spots were also much larger.

This is the first case I’ve seen in an 11 Pro. Anything with larger than the base model screen seems to be at risk.
Thanks for your reply!
I used this iPad Pro 12.9 for sketch a car a lot!
Then 5 days ago I find that white dot coming from nowhere, then I find is this the issue on this device? , It's very low amount of iPad Pro 11,12.9 from 2018-2020 that's have this problem.

I really thanks for your information.
My new iPad that they replace for me is coming now. I will more careful with it and I will check the display for a issue on new device before I taking it back from the iCare.

*Sorry for my no good at Gramma.
 
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Damn, I also want 10% discount :(
Sorry to hear that.
But still even it's discount, It's price is 4,050Thb. (About $129)
The full price is 4,500Thb. (About $144)
That's mean this discount it sound like I'm buying AppleCare+ but in USA price ($129) instead of full price in Thailand ($144).

*Sorry about my no good at Gramma.
 
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