White dot on screen

Discussion in 'iPhone' started by pmkoch, Jun 17, 2017.

  1. pmkoch macrumors regular

    Joined:
    Oct 18, 2009
    #1
    I have a white dot right in the middle of the screen on my iPhone 7 Plus. Would Apple replace the screen for this or would they say it is caused by accidental damage? It shows a lot with white and light grey backgrounds.
    [​IMG]
     
  2. Yellowtillybird macrumors newbie

    Yellowtillybird

    Joined:
    Aug 22, 2013
    #2
    Sounds faulty to me . Contact apple via support !
     
  3. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    It's a "Stuck" or dead pixel. You're likely going to have contact Apple for replacement.
     
  4. epca12 macrumors regular

    Joined:
    Jun 11, 2017
    Location:
    UK
    #4
    It would be a dead pixel so I think Apple might cover it, from my knowledge it isn't often caused like that from accidental damage
     
  5. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Apple will cover it. The OP has no damage to the display. Stuck pixels are primarily a defect in the display over being caused by damage.
     
  6. casperes1996 macrumors 65816

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #6

    As others say, do contact Apple, but if you want a quick fix, sometimes massaging stuck pixels can get them working again. You'll have to apply a fair bit more force than you normally would, but it might help (don't go crazy with pressure either though)
     
  7. epca12 macrumors regular

    Joined:
    Jun 11, 2017
    Location:
    UK
    #7
    Yeah I figured that would be the case, thanks for confirming this
     
  8. pmkoch thread starter macrumors regular

    Joined:
    Oct 18, 2009
    #8
    Thanks everyone! I set up an appointment at the Genius Bar. I just wanted to make sure I wasn't wasting my time driving there for them to tell me they wouldn't replace it as part of the warranty.
     
  9. SoN1NjA macrumors 65816

    SoN1NjA

    Joined:
    Feb 3, 2016
    Location:
    viewing products I can't afford
    #9
    Got mine replaced by Apple for free because of one

    Didn’t really bother me, more of an attempt to get a new Jet Black phone to get a clean slate
     
  10. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #10
    You can rub the pixels out gently as suggested, but I have never observed where they ultimately go away. They usually return.
     
  11. Absrnd macrumors 6502

    Absrnd

    Joined:
    Apr 15, 2010
    Location:
    Flatland
    #11
    I got a similar white spot in the top left of my iPhone 6Plus screen,
    2 weeks later the screen started lifting the top left part. it seemed the battery was expanding.

    I don't know if the spot and battery expansion are related, just saying :)

    I got a new and unscratched refurb replacement :)
     
  12. casperes1996 macrumors 65816

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #12
    Well, it was also more of a short term solution. They do usually return with time, although I have had a monitor (I believe it was plasma), where it worked permanently. It was stuck on red. Flashed a bunch of different colours at it really quickly while rubbing it, and it never came back.
     

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