White Iphone Back cracked - now what?

Discussion in 'iPhone' started by Fuj, Jul 28, 2008.

  1. Fuj macrumors newbie

    Joined:
    Jul 5, 2007
    #1
    I just noticed my white iphone has a hairline crack on a corner. I've put it in a rubber InCase since I got it and have never dropped it or anything. Any suggestions?

    Thanks!
    Dan
     
  2. bmms8 macrumors 68020

    Joined:
    Dec 19, 2007
  3. NotFound macrumors 6502a

    NotFound

    Joined:
    Nov 30, 2006
    #3
    Take it to an Apple store for funsies? I don't doubt you didn't drop it, but the employees probably won't be a nice. Always worth the try.
     
  4. Fuj thread starter macrumors newbie

    Joined:
    Jul 5, 2007
  5. extraextra macrumors 68000

    extraextra

    Joined:
    Jun 29, 2006
    Location:
    California
    #5
    It's still an Apple product and thus covered by Apple's warranty... take it to an Apple store.
     
  6. kevink8125 macrumors member

    kevink8125

    Joined:
    Jun 15, 2008
  7. bmms8 macrumors 68020

    Joined:
    Dec 19, 2007
    #7
    and if they do not believe you... stay there until they give you a new phone. show them MR if they want to see other phones as well. it sounds stupid, but in all honesty i would create a scene if they did not give me a new phone. good luck with it.
     
  8. BlackMax macrumors 6502a

    BlackMax

    Joined:
    Jan 14, 2007
    Location:
    North Carolina
    #9
    Take a picture and post it if you can. I think it would be good to document as many of these 3G iPhone cracks as possible.
     
  9. dave006 macrumors 68020

    Joined:
    Jul 3, 2008
    #10
    Here is the warranty information from AT&T that confirms that for the iPhone 3G you get to take advantage of Apple's services for warranty issues.

    Quote from AT&T
    Warranty Exchanges:

    New wireless devices carry a one-year warranty from date of purchase. Refurbished devices carry a ninety day warranty from the date of purchase. To make a warranty claim after the first 30 days from purchase, call 1-800-801-1101. Apple branded equipment is covered by Apple's one-year Limited Warranty; refer to apple.com for details.

    AT&T Source:http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp

    Apple Site to download iPhone 3G warranty pdf file
    http://www.apple.com/legal/warranty/iphone/3g.html :apple:
     
  10. bluelondon macrumors regular

    Joined:
    Jul 17, 2008
    #11
    100% agree. we all know product quality control is not one of apple's strong points and many many of their ipods/iphones come with physical defects, so i would demand a replacement and if their so called genius gave me any attitude i would talk to their supervisor.
     
  11. jsgreen macrumors 6502

    Joined:
    Nov 27, 2007
    Location:
    NH
    #12
    Mine had cracks too and Apple exchanged it without issue.
     
  12. marksman macrumors 603

    marksman

    Joined:
    Jun 4, 2007
    #13
    Put some liquid paper over the crack and put the cover back on and never speak of it again.
     
  13. ruffdeezy macrumors newbie

    Joined:
    Jun 8, 2008
    #14
    Same problem here. I went to the Apple store to see a genius, basically since it is not a 'known' issue and is just cosmetic, they can't replace it because nothing is malfunctioning. I hope Apple realizes that this is a problem soon.
    [​IMG]
     
  14. bmms8 macrumors 68020

    Joined:
    Dec 19, 2007
    #15
    ruff, i would demand a new iPhone. if the genius does not help, ask for the manager. there is no reason why they should not give a new one to you. good luck
     

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