White MacBook - Dead pixel problem

Aren't you still in your 14 day "no questions asked" return window? It's been awhile since I bought at Worst Buy but I believe you can still return it.

As far as 2-3 dead pixels go... it sounds like this is "acceptable" in the eyes of Apple and they most likely won't fix it. I guess it all depends on who you talk to.

Regardless, run that thing back to Best Buy for a swap. If they give you any crap just cite their return policy or better yet, threaten to cancel the credit card purchase (this has worked for me a couple of times). It's not like you want your money back - just an exchange. Be firm until you get what you want. Then, unpack the new one from the box and fire it up before you leave the store.

FWIW... I've got some major pixel burnout as well but I don't want to send my macbook in until something else goes wrong as I can't afford to be without it for very long.

 

I found 3 dead pixels on my MacBook Aluminum. I went to the Genius Bar and they said, if I want, they can send the laptop out and get it replaced. However, he also said, if you look at every display in the store, you will find at least 2 dead pixels. I looked at two computers, and sure enough they were there. However, since you are in your 14 day return period, exchange it for a new one and see if there are still dead pixels. It might be risky, because the new display might have even more dead pixels. Your call.

 

Your "genius" was full of it.

I don't have a single dead pixel on my screen...tested with solid color desktops. The little piece of chipped off black trim that sat itself just above my Trash, now that's a different story that I didn't care enough to go back about