white screen on iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jamaicablonde, Jun 10, 2009.

  1. jamaicablonde macrumors newbie

    Jun 10, 2009
    My iPhone was knocked onto the floor. No cracks or breaks. It is in a case. It still rings but calls go to voicemail. I can hear the touch sensor working when I swipe it but I can't get anything but a white screen. I'm pretty clueless about the phone. Help.
  2. eftrix macrumors member

    Aug 5, 2008
    Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

    I used to have an ood phone that i threw on the ground, yeah mature i know but when i did the screen went white with the same issue your facing, mine was a flip phone and it was obvious that the screen was disconnected but there was power going to it. So mabye this is the case for your iphone, screen disconnected but still reeeiving power, just ask apple to reconnect whatever,for a fee of course. But still, could be completely wrong but thats my theory! Good luck!
  3. jamaicablonde thread starter macrumors newbie

    Jun 10, 2009
    I talked to the help line at Apple yesterday. He called it the white screen of death. Already tried restoring it so I'll have to take it in. Fortunately I got the extended warranty. Thanks for your responses.

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