White Screen with a question mark folder....

Discussion in 'Mac Basics and Help' started by marmaladeskies, Oct 4, 2008.

  1. marmaladeskies macrumors newbie

    Oct 4, 2008
    somewhere over the rainbow
    One day when i was working no my mac it just suddenly froze i tried Command-Alt- Delete but that wasnt working either so i force shut it down. When I tried to start it up again the white screen with a question mark folder... appeared.

    I searched about it online and tried using:

    Disk Utility with the installation disk
    The only thing I could click on was "verify Disk Permission" and when i did I got the message "Verify permission for "Mac OS X Install Disc 1" Error: No valid packages Permission verification complete and I really dont know what to do from there

    Then I tried using it in Safe Mode that didnt work out
    and now im trying fsck though I dont really know how to use it i only typed in "/sbin/fsck -fy" but I dont know how to solve the problem from there.

    Did anyone of you guys have this problem?!
    Please help me asap !!!! :apple:
  2. SnowLeopard2008 macrumors 604


    Jul 4, 2008
    Silicon Valley
    Seems like your hard drive failed. Or the OS got corrupted. Or kernel panic. But to solve the problem... iono.. sorry.
  3. marmaladeskies thread starter macrumors newbie

    Oct 4, 2008
    somewhere over the rainbow
    Kernel panic ??!??!

    yea im hoping my hard drive didnt fail
    When I was trying to do everything i did already once again when i went into safe mode I got the message kernel panic
    does anyone know what i can do
  4. mickbab macrumors 65816


    Sep 13, 2008
    Sydney, Australia
    happened to me once and the macbook needed a new harddrive.

    take it to an apple store and see what they can do. :(

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