White Screen With Apple Logo and Loading Spinner - Won't Boot

Discussion in 'Mac Basics and Help' started by R4z3r, Jan 19, 2009.

  1. R4z3r macrumors member

    Jan 19, 2009

    I bought the older 15" macbook pro at the beginning / middle of summer [approx June] and tonight have experienced an odd problem.

    To start at the beginning, I was working on a Wordpress design in Coda / Photoshop and when I plugged in my external hard drive [Western Digital 250GB Passport] it did not show up as it normally would on the desktop. Thinking this was odd I shut down the macbook pro and attempted to turn it back on. When attempting to turn the machine back on it would reach the White loading screen with the apple logo and the loading spinner below it. it would then stay on this screen for a while and would then reboot itself never booting into Mac OSX

    I have started the machine using Cmd+v and the only thing that sticks out is that it shows IOUSB Family cannot enumerate...port 2 [which I have no idea which one that is]

    I have also removed the battery and held the power button for ten seconds as I read online. I'm very worried and hope that someone here will be able to give me some advice, my forte is PC's...still very new with a Macintosh...

    Thank you,
  2. BlueRevolution macrumors 603


    Jul 26, 2004
    Montreal, QC
    Have you tried booting with the external hard drive disconnected?

    Can you boot to your computer's restore disks?
  3. trainguy77 macrumors 68040

    Nov 13, 2003
    I second those two options. Do you have anything else connected via USB? I would disconnect everything and see if that helps.

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