white screen

[andrewsd]

My step mom has an iMac. The first gen intel one and the other day out of nowhere there was a white screen with a folder on it and now when you go to start up the iMac the screen just stays white.. What would be the cause of this and what should I do to fix it .. thank you

 

[Eidorian]

Give this a try.

 

[andrewsd]

thanks will do. Just trying to find where she put her start up disk..