Being the first port of call (oh, but you're so good at it) spent an entire day at a friend's place yesterday setting up her new MacBook Pro, transferring files over from barely functional iBook running Panther, installing router and new wireless network with backups... and then teaching her how to use Mail and some other apps, even though she's been using a Mac for ten years. Weeks of timid footdragging over ordering a broadband service, endless dithering and pissing about over which Mac to buy, and in the end, going with the ISP her mother of all people recommended, rather than what I had or ISPReview had to say... and then expecting me to immediately drop what I was doing on a sunny weekend morning and cross town to wave a magic wand. Which I dutifully did, because that's what friends are for, right? Sucker. By the end of the day, I couldn't wait to escape, especially as she didn't want to put the Mac to sleep in case it burst into flames overnight... so had to unplug it from the wall and ensure it was shut off. This came straight after asking me how to put something in the trash again, and then I was shooed out the door because her boyfriend called and wanted to come around... ...to use her new Mac. Swear I almost skipped out of the house, so glad to be on my way home at almost 10pm and no dinner. Hard enough to keep your own bits and pieces running at times, who do you fix stuff for and teach them how to use it? And how do they tend to treat you?