Who has squaretrade?

Discussion in 'iPhone' started by vietalogy, Aug 15, 2011.

  1. vietalogy macrumors 6502

    Joined:
    Sep 17, 2006
  2. 184550 Guest

    Joined:
    May 8, 2008
    #2
    Purchased coverage two years ago but never had to use it. It was never difficult to get a question answered though, so initial customer service was pretty good IMO.

    They sent me a cheap-o soft case in the mail for my iPhone. :p
     
  3. quadchick10 macrumors member

    quadchick10

    Joined:
    Mar 12, 2010
    #3
    I have it for my IPhone 4 and my daughter's IPod Touch. My daughter accidentally dropped it into the toilet bowl. I called SquareTrade Warranty and filed a claim with no problem. About two weeks later I received a check in the mail. I would recommend SquareTrade Warranty to everyone!!! I was very impressed on how quickly and professionally my claim was handled.
     
  4. drews macrumors newbie

    Joined:
    Jun 13, 2009
    #4
    I purchased a SquareTrade warranty months ago and recently filed a claim when I dropped my iPad and broke the glass. They sent a box, returned it quickly with a new screen but now it does not charge and the home button is non-functional so I have to get it re-repaired.

    On a whim I took it to my local Apple store - they told me since SquareTrade "repaired" it it the Apple warranty is now void and they won't touch it. The genius bar guy said I should have taken it to them first, implying that he would have likely just given me a replacement on the spot.

    If I could do it again I'd probably save the money and hope for the best with Apple.


     
  5. clunkmess macrumors 6502a

    clunkmess

    Joined:
    Jul 28, 2011
    Location:
    California
    #5
    I have it for my ip4 and my ipad 2, its good for 2 years on about every incident except theft. Helps me sleep better at night knowing they're covered :/
     
  6. Gjwilly macrumors 68030

    Joined:
    May 1, 2011
    Location:
    SF Bay Area
    #6
    So now you know.
    Buy the SquareTrade but go to Apple first -- go to SquareTrade second.
    Although I think the chances that the genius would have replaced your iPad are pretty slim.
     

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