I switched from a Verizon contract ($175 ETF). I've heard a lot of bad about Cingular/AT&T but the only company I dislike more than MS is Verizon, so AT&T will have to be absolutely unimaginably awful to be worse. I see red (no pun intended) when I think of Verizon. They may have the best coverage (I'd argue that, but that's what a lot of people say) but everything else about them, the phones, the service, the marketing, the billing, is incredibly bad.