Carrier Who no T-Mobile IUP signup online?

[TrainFromUkraine]

IUP has been out for a while now but T-Mobile customers are still not allowed to sign up online. I asked this question on T-Mo FB page and tweeted at Legere but I can't get a straight answer from anyone at T-mo. Does anyone know why we're still excluded?

 

[justinf77]

T-Mobile’s backend computer systems are crap and can’t properly interface with Apple. That’s the only real reason. Even when you do it at the Apple Store, Apple employees have to bring out an iPad to connect to some legacy system T-Mobile uses to check accounts.

 

[TrainFromUkraine]

You'd think that one year would be enough to make sure your customers are not inconvenienced, but I guess not.

 

[democracyrules]

T-Mobile’s backend computer systems are crap and can’t properly interface with Apple. That’s the only real reason. Even when you do it at the Apple Store, Apple employees have to bring out an iPad to connect to some legacy system T-Mobile uses to check accounts.

The above comment is correct Let just say T-Mobile is like Samsung. That is also the price all T-Mobile customers have to pay (one of their inconveniences) I remembered those days while I was with T-Mobile. Glad to leave them for Verizon,(Verizon = Apple for premium product/service)

 

[TrainFromUkraine]

Looks like it's finally been fixed. WOOT!

 

[cpatrick08]

Looks like it's finally been fixed. WOOT!

Just for people currently in the IUP new customers wanting to enroll have to join in store.