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Who's your ISP?

M

mikes63737

macrumors 65816
Original poster
Jul 26, 2005
1,160
357
I'm looking for a new ISP. I'm using AT&T, and I live in the greater Hartford area in CT. Their service is pathetic. It goes out quite often for 1-2 seconds at a time (annoying as hell) and it's quite slow too. Customer service doesn't care about my home internet - all they want me to do is upgrade to more minutes/texts on my iPhone. :eek:

Who do you use? What do you think of them? How much / how fast is it?

Thanks.
 
Fidelity Communications....yeah, you've probably never heard of them. A small locally owned cable company in southern Missouri. Locally owned is good and bad....I've never had a call to them go halfway across the country, in fact, I doubt their phone calls leave the state. And they're not a giant evil corporation. The bad is that they're still a monopoly on cable so prices are outrageous, and they don't have the financial backing that other companies do to remain more competitive and build a better infrastructure.

Although they're extremely reliable. The only time our service was out was when there was a billing snafu and they shut us off, but that was taken care of quickly. At my parents' house where they have Charter, the cable will go out if the wind blows the wrong way.
 
Earthlink DSL, their service is reliable, but their customer service sucks.. plus its kinda expensive but way better than selling my soul for comcast..
 
Thanks for your responses. I looked into all of them.

Verizon - doesn't serve us.
Earthlink - my dad hates them after issues when we had dial-up.
Time Warner - doesn't serve us.
AT&T in Chicago - moving to chicago isn't an option. ;)
Fidelity - upload is pathetic. (256kbps)

Has anyone in the Hartford, CT area used Cox? I just remembered about them.
 
BT, who have cut out connection speed in to a quarter of the original.
 
Sky (using BT landline) but they dont have that in US.

Also, if you have a apple airport /x make sure it will work with the ISP, i wanted to buy one but the router dont work with Sky as they use PPPoE/A or something-a-rather... :-s
 
cyberjunky said:
Also, if you have a apple airport /x make sure it will work with the ISP, i wanted to buy one but the router dont work with Sky as they use PPPoE/A or something-a-rather... :-s
Click to expand...

It should work... most routers (not sure about AE's) let you specify that on the configuration page.
 
Verizon, had them for over two years and there was only one day when they were down.
 
Comcast. Got a deal for the first year. Once that's over, I'm switching to AT&T because they're half the price. Slower, yes, but it's fast enough.

Hadn't had any problems with Comcast so far, though.
 
Comcast.

Nothing really wrong with it regularly, but I like to blame them when the phones in the house knock out the wireless signal even though it's not even related to Comcast's service.

They're just fun to blame.
 
mikes63737 said:
It should work... most routers (not sure about AE's) let you specify that on the configuration page.
Click to expand...

Something i considered a while ago was buying a TimeCapsule, but according to previous discussions on the other AirPort base stations they dont support the PPPoA/E thing whatever the heck it is, which is what Sky Broadband uses.

I found a discussion on it here, i linked to the post where someone states it does not, but i found the last time i checked all posts said it does not work as there are quite a few different discussions on the issue.

http://discussions.apple.com/thread.jspa?messageID=5828033&#5828033
 
Orange.

The service seems fine, but if you have problems oh you are so screwed. Their tech support is just reading off a script and it's hard to understand what they're saying. I need to ring them back up about the second line activation which has been on-going for over a month now. *sigh*:(
 
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