why apple is screwing me over

Discussion in 'MacBook Pro' started by caffeeneaddict, Apr 29, 2007.

  1. caffeeneaddict macrumors regular

    Joined:
    Feb 23, 2007
    #1
    ok i went in to the apple store today to get my mini fixed and to show them the problem i brought my computer and how it wasn't putting music on it, so they say try your mini on one of the store computers and see what happens, so i take my computer and mini to a counter with a store iMac on it and i place my macbook down and plug in my mini i then notice my macbook screen is flickering, then the backlight goes off but the screen is still on and whatnot so i take it to the genius bar and they inspect it and examine it closely. so they "say sure we can fix it". then 3 hours later they call me saying that it's leaking pineapple juice. and that its not covered in the warranty and i have to pick it up or pay for the repair.the funny thing is that i'm allergic to pineapple, even juice so i couldn't have spilled it. i never leave it out of my site so no-one else spilled anything on it. the only thing i can think of is that someone spilled on the counter i put my macbook on but you think they would have noticed that when the geniuses inspected and examined my macbook.

    just wanted to exercise this demon and let you all know.

    -Charlie

    PS don't worry i'm still a macaddict:D :D :D :apple:
     
  2. aaron.lee2006 macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #2
    If it is evident that it is something a user did then they can't help you...
     
  3. jamdr macrumors 6502a

    jamdr

    Joined:
    Jul 20, 2003
    Location:
    Bay Area
    #3
    Talk to the manager of the store and see what they say. Then go from there.
     
  4. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #4
    how do they know so specific that it's pineapple juice?
     
  5. deadpixels macrumors 6502a

    deadpixels

    Joined:
    Oct 30, 2006
    #5
    they licked it from the laptop?
     
  6. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #6
    Exorcise.

    Exercising the demon has an entirely different connotation.
     
  7. point665 macrumors regular

    Joined:
    Jun 27, 2004
  8. Andrew D. macrumors 6502

    Joined:
    Apr 17, 2007
    Location:
    Chicago, IL
    #8
    Your nearest Apple Store employees must be newbs, no offense to anyone in perticular though. Good luck!
     
  9. drumforfun19 macrumors regular

    drumforfun19

    Joined:
    Apr 14, 2007
    #9
    definitely, that's standard troubleshooting procedure. Lick any liquids from the computer in order to identify it.
     
  10. unixfool macrumors 6502a

    Joined:
    Jan 21, 2006
    Location:
    Northern VA
    #10
    The fact that they seem to know what liquid was spilled on it makes them suspect. I've have never left the Apple Store at all after hearing that. They may as well have buried an ax in your macbook in front of you.
     
  11. CrackedButter macrumors 68040

    CrackedButter

    Joined:
    Jan 15, 2003
    Location:
    51st State of America
    #11
    When OSX was first released, Steve Jobs did say we'd want to lick it.
     
  12. drumforfun19 macrumors regular

    drumforfun19

    Joined:
    Apr 14, 2007
    #12
    See... only people that work for Apple knew Steve was being serious.
     
  13. Eldentistfuturo macrumors regular

    Joined:
    Oct 11, 2004
    Location:
    Houston
    #13
    It leaked pineapple juice instead of apple juice? Obviously it a manufacturer's defect.
     
  14. caffeeneaddict thread starter macrumors regular

    Joined:
    Feb 23, 2007
    #14
    well i finally got the entire story from apple and the genius said it just smelled like pineapple juice. and he said it was only about 5 drops or so but since that qualifies as liquid damage he couldn't do any more to it and he said the damage to it is equal to a car being wrapped around a pole and its a $1000 repair. Something about the logic board or whatever but long story short it isn't worth the repair and i am instead going to purchase a 20" imac. :apple: :apple: :apple:

    -DONT EVER DRINK ANYTHING NEXT TO SOMETHING EXPENSIVE!!!!(this goes double if you're clumsy):D
     
  15. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #15
    Wait a second. Hold on a minute. :mad:

    At first it sounded like you didn't know why your Apple was having problems and now you aren't fighting them, gonna buy a new computer, and warn against being clumsy with liquids! Are you admitting to spilling something? :eek:

    Me? Cornfuzed. :(
     
  16. GFLPraxis macrumors 604

    GFLPraxis

    Joined:
    Mar 17, 2004
    #16
    Exercising demons...hehe. Careful, you don't want to get them into good shape. Fat demons look funny.
     
  17. unixfool macrumors 6502a

    Joined:
    Jan 21, 2006
    Location:
    Northern VA
    #17
    Did you spill drink on your machine?

    I could've sworn you said you took it in for maintenance and that you were surprised when the Apple guy said there was liquid inside (implying that an Apple rep spilled liquid on your machine).

    Did you mislead them and us?
     
  18. drumforfun19 macrumors regular

    drumforfun19

    Joined:
    Apr 14, 2007
    #18
    Ok, I thought macrumors would eventually find out, but...


    Macs are really powered by ground up apples. All those chips and transistors on the motherboard really contain bits and peices of apples... macintosh apples to be precise.

    THE SECRET'S OUT.
     
  19. Teddy's macrumors 6502

    Joined:
    Apr 5, 2006
    Location:
    Toronto
    #19
    and green ogres like shrek too
     
  20. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #20
    Pineapple juice tastes good but is not conducive to rapid thinking.

    [​IMG]
     
  21. northernmunky macrumors 6502a

    northernmunky

    Joined:
    Jan 19, 2007
    Location:
    London, Taipei
    #21
    It became obvious as soon as he said 'but I'm allergic to pineapple juice'.

    I have worked tech before (back in my PC days) and I know customers will say absolutely anything to get out of paying for repairs and on more than one occasion on liquid damaged laptop the response we almost always get is:

    "But I'm allergic to/i don't even like <insert liquid substance here> it must have been you!"
     
  22. drumforfun19 macrumors regular

    drumforfun19

    Joined:
    Apr 14, 2007
    #22

    hahaha that's funny.
     
  23. RugoseCone macrumors 6502

    Joined:
    Aug 22, 2002
    #23
    Whoa. About this time last year I was at my local Apple store to see if they could help out with a bad HD. The fella at the Genius Bar next to me had his brand new Macbook in there (or it might have been an iBook, can't recall) and was having all sorts of troubles with it. The Genius opened it up and some yellowish crystals fell out, plus two of them smelled the insides and declared it was pineapple juice.

    The customer got all upset, not at them, but at his mental list of dorm room suspects.

    Very odd that two people would have pineapple juice ruin their laptops and be discovered at the Genius Bar.
     

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