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Why aren't I eligible for early upgrade pricing?

D

dmx

macrumors 6502a
Original poster
Oct 25, 2008
734
1,507
Let me start off by saying I'm not trying to be cheap. I knew when the 3GS came out that the 4 was one year away. If I have to pay full retail (599), I will.

I've had my 3GS since August 2009. My bill was the base with the $5 texting plan until I changed the texting to unlimited in October. Since October, I think my bill is 89.99 a month + fees etc.

When I check my upgrade status, I get..

iPhone Upgrade
You can take advantage of our no commitment pricing at a participating retail sales location. You may qualify for a full discount on a standard iPhone upgrade on 01/16/2011

I don' expect the full subsidy, but since I've had the phone for a year shouldn't I be eligible for the early upgrade pricing sometime before January? :confused:
 
dmx said:
Let me start off by saying I'm not trying to be cheap. I knew when the 3GS came out that the 4 was one year away. If I have to pay full retail (599), I will.

I've had my 3GS since August 2009. My bill was the base with the $5 texting plan until I changed the texting to unlimited in October. Since October, I think my bill is 89.99 a month + fees etc.

When I check my upgrade status, I get..

iPhone Upgrade
You can take advantage of our no commitment pricing at a participating retail sales location. You may qualify for a full discount on a standard iPhone upgrade on 01/16/2011

I don' expect the full subsidy, but since I've had the phone for a year shouldn't I be eligible for the early upgrade pricing sometime before January? :confused:
Click to expand...

I'm in the same boat. Bought every iPhone to date. I got the 3GS DAY ONE and as of June 19th, my contract will be a year old. It would seem like I'd get SOME kinda discount, like the $400 price I got on the 3GS when I purchased it, but I have to pay $599. Sad face.
 
Exactly. I don't think it is unreasonable to expect the early upgrade pricing after 1 year on your current contract, especially when you consider how much AT&T charges compared to other carriers.
 
maybe it has something to do with using an early upgrade last year? I'm not sure if that fact is in common with everyone here.
 
Same here, I don't mind putting another 2 years. As a result, I'll be using the upgrade from one of my other lines.
 
pcorrado said:
maybe it has something to do with using an early upgrade last year? I'm not sure if that fact is in common with everyone here.
Click to expand...

Actually, now that you mentioned that, yes I did use an early upgrade for my 3GS. That must be it.



Nevertheless, when many who have a 3GS are eligible for a full subsidy at launch (right?), I still think I should at least get the early upgrade price a year later. (August or so)
 
Well i got my 3gs on release date last year as a brand new AT&T customer and my bill is a lot less than $100 thanks to my fan discount and i'm getting the upgrade discount of 199/299. Can't wait, putting in a pre order for a 32gb.
 
-aggie- said:
Perhaps it’s because your bill isn’t $100?
Click to expand...

Yes, that is one of the reasons I don't get the full subsidy... but shouldn't I at least be eligible for the early upgrade pricing?
 
dmx said:
Actually, now that you mentioned that, yes I did use an early upgrade for my 3GS. That must be it.



Nevertheless, when many who have a 3GS are eligible for a full subsidy at launch (right?), I still think I should at least get the early upgrade price a year later. (August or so)
Click to expand...

I agree - I mean they should really just change the iPhone contract to 18 months with a 1 year upgrade cycle - they must make enough on the plans to cover the subsidy - they got us all hooked on upgrading yearly anyway. But those are just the musings from an excited consumer who knows nothing of this businesses internal workings!

My wife and I are early upgrade eligible and we got our phones in september after returning to AT&T from trying out sprint so we paid new customer pricing - the only reason I would think we have the early upgrade option and others who bought before us don't has to be exercising the option with the 3GS - I would complain to AT&T, file a complaint with the BBB or try to get in touch with executive relations - if this is the policy maybe we an get it changed.
 
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