Why can I only "Preview" shows, not buy them?

Discussion in 'Apple TV and Home Theater' started by fluff, May 9, 2008.

  1. fluff macrumors member

    Joined:
    Jan 2, 2008
    #1
    Ok, so I just updated my Apple TV, and pretty much all of the TV shows I can only Preview them, not buy them, and a bunch of the movies I can just Preview Trailer, no rent or buy. I have also not seen a movie that I can "Buy" yet from the apple tv....Is something wrong?
     
  2. Cave Man macrumors 604

    Cave Man

    #2
    Have you logged onto iTunes Music Store from your Apple TV? You cannot buy or rent if it does not know who you are.
     
  3. fluff thread starter macrumors member

    Joined:
    Jan 2, 2008
    #3
    Yes, when I go to the menu under settings it shows my account...
     
  4. Cave Man macrumors 604

    Cave Man

  5. slate1 macrumors regular

    Joined:
    Sep 12, 2006
    #5
    I'm getting the same thing - I can rent / buy movies but no TV shows.... dare I dream that they are updating servers with higher-rez editions of Lost???:)
     
  6. mallbritton macrumors 6502

    Joined:
    Nov 26, 2006
    #6
    Interesting. I'm seeing the same thing. I can't buy any video from the store, only rent movies.

    Regards,
    Michael
     
  7. Aldaris macrumors 65816

    Aldaris

    Joined:
    Sep 7, 2004
    Location:
    Salt Lake
    #7
    This sucks, its affecting me too, I rented batman begins in HD, finished it and went to find the crab people episode of south park and all I can do is preview-maybe NBC decided they were in the wrong and are bring the office back to the itms.

    (it'd be nice to let us know when the rental store closes for updates)
     
  8. Harpy007 macrumors regular

    Joined:
    Dec 31, 2006
    #8
    I have the same problem. I want to watch the new Lost episode but I can only preview it. I hope Apple will fix this soon! :(
     
  9. Michael07 macrumors newbie

    Joined:
    Jan 16, 2008
  10. pruppert macrumors 6502

    pruppert

    Joined:
    Jan 30, 2008
    #10
    Ditto. I'm trying to buy the latest episode of Lost but can't because there's no buy button.

    Guess I'll go over to abc.com to watch it for the second week in a row (last week they didn't have the episode in iTunes for several days). They must lose a sizeable pile of cash when stuff like this happens.
     
  11. phrozted macrumors newbie

    phrozted

    Joined:
    May 10, 2008
    Location:
    cambridge
    #11
    same thing here

    i can buy/preview music, rent/buy/preview movies, but i can only preview tv shows. since are we unable to buy tv shows? my friend bought one just last night around 8:30.

    here's what i've tried:

    joined a different wireless network--nothing.

    restarted apple tv--nothing.

    logged in and out of my itunes account on apple tv--nothing.

    closed itunes on my computer, shut down the computer, and made sure nothing was transferring/downloading through apple tv to any other source--ahem: nothing.

    HOWEVER, i do see the "buy" button on itunes on my computer, meaning this is related only to apple tv.

    probably a server issue. how retarded. thanks, apple. i want my tv back.
     
  12. fragmore macrumors newbie

    Joined:
    Jul 16, 2007
    #12
    Apple has acknowledged it has a problem.

    Apple's engineers are working on the problem [you can't buy movies, etc.] and they expect to have a software update to fix it in about a week.

    The workaround now is to buy from the itunes store and sync to your Apple TV.

    Also keep checking for the software update with your Apple TV.

    Also in the tips arena calling Apple usually gets a quick answer.

    1-800-275-2273
     
  13. slate1 macrumors regular

    Joined:
    Sep 12, 2006
    #13
    Well.... that's just bizarre because I'm back up and running all of the sudden. I purchased the latest episode of Lost without problem 30 minutes ago.
     
  14. Michael07 macrumors newbie

    Joined:
    Jan 16, 2008
  15. Aldaris macrumors 65816

    Aldaris

    Joined:
    Sep 7, 2004
    Location:
    Salt Lake
    #15
    Got Stepford wives and south park! hopefully all the kinks are out for now:D
     

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