Hi- I have had my MacBook Pro now for a little over 2 yrs and I was very frustrated I could not change any print options in any application. I know that the Triangle button expands print options screen but when I do, I have only two print choices. It gave me Standard or Page Attributes in Office and any other App it is Standard and Last used settings. I can't print in Draft, Best or other setting because it does not even give them as a choice. I have two high end color photo printers, Canon i9900 and Epson Photo series and an old HP830 series. Any app I tried to print from and the same thing. I tried to capture the options on the choices but it would not grab that part of the image but here is my screen shot. I searched many forums and I still get the same answer so something else is not letting me change things so I figured best to ask since I am a 20 year win user now switched to Mac. Well right after I posted this question, my wife found the answer. I never though to check the application NAME in the print setting screen. Example, in the screenshot I am using Preview. I never thought to hit the up/down arrow next to the Preview label and wouldn't you know, that is were the quality and several other settings were. I felt pretty stupid that it took 2 years to figure this out but if I posted the answer maybe someone else will not have to take as long as I did to change their print quality!