Why can't I connect to iCloud.com anymore?

Discussion in 'iPhone' started by BGTHEMOGUL, Oct 21, 2011.

  1. BGTHEMOGUL macrumors 6502

    Joined:
    Nov 12, 2010
    #1
    Up until yesterday I was able to visit www.iCloud.com and log in without any problems. Since yesterday afternoon everytime I try to log in I'm now getting the following error message:

    Connection Error

    iCloud encountered an error while trying to connect to the server.

    Any ideas what this is or what I can do to fix this???
     
  2. RafaelT macrumors 65816

    RafaelT

    Joined:
    Jun 9, 2010
    Location:
    Lakeland, FL
    #2
    Works for me... try clearing out your browser cache and delete your cookies.
     
  3. BGTHEMOGUL thread starter macrumors 6502

    Joined:
    Nov 12, 2010
    #3
    Have tried both of those. I'm stumped why I can't log in anymore.
     
  4. bowlerman625 macrumors 68020

    bowlerman625

    Joined:
    Jun 17, 2009
    Location:
    Chicago, IL area
    #4
    I'd call Apple
     
  5. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
  6. BGTHEMOGUL thread starter macrumors 6502

    Joined:
    Nov 12, 2010
    #6
    Using Firefox.
     
  7. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #7
    Does it work if you use another browser? This will help determine if its a problem with the web browser or something else.
     
  8. BGTHEMOGUL thread starter macrumors 6502

    Joined:
    Nov 12, 2010
    #8
    No it doesn't work with Safari either. It was working fine with Firefox up until yesterday afternoon.
     
  9. BGTHEMOGUL thread starter macrumors 6502

    Joined:
    Nov 12, 2010
    #9
    On the phone with Apple the first representative has no idea. Waiting for a "Senior Apple Advisor" now.
     
  10. TheNinjaJedi macrumors regular

    TheNinjaJedi

    Joined:
    Jul 16, 2011
  11. BGTHEMOGUL thread starter macrumors 6502

    Joined:
    Nov 12, 2010
    #11
    No offense guys but I'm not asking if you are having problems. I'm asking if anybody knows the potential cause of my issue.
     
  12. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #12
    Then I don't have a clue. Hope Apple can sort it. Post here when you get an answer, it could help out people with the same problem.
     
  13. BGTHEMOGUL thread starter macrumors 6502

    Joined:
    Nov 12, 2010
    #13
    It's working again. They had to reset something on their end and have me reset something on my Macbook Pro and now I'm able to log in again.
     

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