Why can't I play mp4 file on iPhone?

Discussion in 'iPhone' started by mesamac, Mar 4, 2008.

  1. mesamac macrumors member

    Feb 23, 2008
    I have few .mp4 movies encoded using Handbrake using AppleTV preset.
    I have enough space on iPhone more than 5GB left and I am trying to copy
    only 2GB of mp4 file.

    When I try to sync using iTunes, iTunes gives error saying iPhone can't play this format. So not able to Sync that file. Not sure what exactly is the format I should give to iPhone? Isn't iPhone support mp4 format?

    Can you please help.

  2. Eraserhead macrumors G4


    Nov 3, 2005
    The quality/resolution is too high, so the iPhone isn't powerful enough to play it, use iSquint or FFMPEGX to reduce the quality/resolution of the file.
  3. TEG macrumors 604


    Jan 21, 2002
    Langley, Washington
    The bit rate of the file is too high, or it is High Complexity. The iPhone and iPods can only play a 128 bps files that are Low Complexity. The file size will be larger to accomplish this. Just right click on them and select, "Convert for iPod/iPhone" and then the converted ones will work.

  4. funwithamar macrumors regular

    Dec 1, 2008
    tried this now the video is completely gone , and a white screen appears, and sound is there.....
  5. Deadman64 macrumors 6502a

    Jun 2, 2008
    Not sure about your exact issue, but handbrake has an iPhone preset that I have used for movies I have. Has worked great.

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