Why do I even bother with Apple?

striker33

macrumors 65816
Original poster
Aug 6, 2010
1,098
2
iPad just came through. Straight away I notice massive yellowing to the top of the screen. Went to put the screen protector on, and then notice dust trapped under the screen, as well as what appears to be glue stuck to the black bezel, which wont come off without literally chiseling half the screen off.

Still havent decided on a refund or an exchange yet. But once again, Apple have let me down with their quality control.
 

Leonard1818

macrumors 68020
Nov 15, 2011
2,459
393
It's OK...

You "bother" with them because they have excellent customer service. Go let them prove it by taking your new iPad to your closest retail store!

:D
 

mrt209

macrumors 6502
Nov 21, 2010
411
33
USA/Germany
It's OK...

You "bother" with them because they have excellent customer service. Go let them prove it by taking your new iPad to your closest retail store!

:D
And get another iPad with the same issues? I love the iPad but be prepared to do a couple of exchanges.
 

iHeartsteve

macrumors 65816
Feb 12, 2012
1,216
85
Yellow ?! Can you post a pic?

Yes apple= excellent customer service. At least you will be able to exchange w no issues.
 

striker33

macrumors 65816
Original poster
Aug 6, 2010
1,098
2
And get another iPad with the same issues? I love the iPad but be prepared to do a couple of exchanges.
I did this 3 times with my 2010 iMacs and never got a good one. Had to fight apple to the death to get a refund.

It really depends on what the exchange time will be for me to opt for that over a refund.
 

vulsker

macrumors newbie
May 29, 2011
22
0
Darn, that is a bummer. My mom's came earlier and not a thing wrong. Screen is crisp, no major bleeding(didn't fully test), and not an ounce of yellow.

Now, I am waiting on mine from Fedex... :cool:
 

bbydon

macrumors 6502a
May 18, 2005
590
87
ATL
The alternative is a crappy tablet where they will laugh at you if you complain of a yellow screen. At least Apple will keep exchanging it till it is right.
Bad luck is bad luck, sorry it happened.
 

striker33

macrumors 65816
Original poster
Aug 6, 2010
1,098
2
The alternative is a crappy tablet where they will laugh at you if you complain of a yellow screen. At least Apple will keep exchanging it till it is right.
Bad luck is bad luck, sorry it happened.
As long as I pay with BarclayCard, no company can laugh at me for their faults ;)