Why do I even bother with Apple?

Discussion in 'iPad' started by striker33, Mar 16, 2012.

  1. striker33 macrumors 65816

    striker33

    Joined:
    Aug 6, 2010
    #1
    iPad just came through. Straight away I notice massive yellowing to the top of the screen. Went to put the screen protector on, and then notice dust trapped under the screen, as well as what appears to be glue stuck to the black bezel, which wont come off without literally chiseling half the screen off.

    Still havent decided on a refund or an exchange yet. But once again, Apple have let me down with their quality control.
     
  2. Jason S. macrumors 6502a

    Joined:
    Jul 23, 2007
    Location:
    Pennsylvania
    #2
  3. striker33 thread starter macrumors 65816

    striker33

    Joined:
    Aug 6, 2010
    #3
  4. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #4
    Why do I even bother with Apple?

    It's simple... They're the best.

    Perfect? No

    Excellent? Yes!
     
  5. Leonard1818 macrumors 68020

    Joined:
    Nov 15, 2011
    #5
    It's OK...

    You "bother" with them because they have excellent customer service. Go let them prove it by taking your new iPad to your closest retail store!

    :D
     
  6. mrt209 macrumors 6502

    Joined:
    Nov 21, 2010
    Location:
    USA/Germany
    #6
    And get another iPad with the same issues? I love the iPad but be prepared to do a couple of exchanges.
     
  7. iHeartsteve macrumors 65816

    iHeartsteve

    Joined:
    Feb 12, 2012
    #7
    Yellow ?! Can you post a pic?

    Yes apple= excellent customer service. At least you will be able to exchange w no issues.
     
  8. striker33 thread starter macrumors 65816

    striker33

    Joined:
    Aug 6, 2010
    #8
    I did this 3 times with my 2010 iMacs and never got a good one. Had to fight apple to the death to get a refund.

    It really depends on what the exchange time will be for me to opt for that over a refund.
     
  9. vulsker macrumors newbie

    Joined:
    May 29, 2011
    #9
    Darn, that is a bummer. My mom's came earlier and not a thing wrong. Screen is crisp, no major bleeding(didn't fully test), and not an ounce of yellow.

    Now, I am waiting on mine from Fedex... :cool:
     
  10. bbydon macrumors 6502a

    Joined:
    May 18, 2005
    Location:
    ATL
    #10
    The alternative is a crappy tablet where they will laugh at you if you complain of a yellow screen. At least Apple will keep exchanging it till it is right.
    Bad luck is bad luck, sorry it happened.
     
  11. striker33 thread starter macrumors 65816

    striker33

    Joined:
    Aug 6, 2010
    #11
    As long as I pay with BarclayCard, no company can laugh at me for their faults ;)
     

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