Why do I have to keep re-inputting activation codes on new iMac?

Discussion in 'OS X Yosemite (10.10)' started by Pepperpot, Jan 24, 2015.

  1. Pepperpot macrumors newbie

    Jan 24, 2015
    I have been using Yosemite on a new iMac after my old 2007 model died on me. I managed to restore some software from a backup using migration assistant and had to reactivate using the codes supplied to me at the point of purchase. The software works fine on the new machine but I am regularly prompted to re-input the activation codes when starting the software up. This is an intermittent problem but it happens frequently and is really aggravating.

    I can't understand why the new imac is not storing or remembering the activation codes. The software affected so far is Office for Mac 2011 and Guitar Pro 6 but I expect there will be more. If anyone can help me I will be so grateful. Thanks
  2. BasicGreatGuy Contributor


    Sep 21, 2012
    In the middle of several books.
    Try doing a clean install of the software. That could solve your problem. Having to re-enter codes all the time sounds like your migration for those apps was corrupt or incomplete in some way.
  3. Nermal Moderator


    Staff Member

    Dec 7, 2002
    New Zealand
    Also try repairing permissions; it seems that maybe the "key file" isn't writable.
  4. Pepperpot thread starter macrumors newbie

    Jan 24, 2015
    I will try both. Thanks to both of you for your replies. I have to say that migrating to the new machine has been far from headache free so hopefully I'll start to make some headway if this works.

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3 January 24, 2015