Why do my icons keep changing and look like this?

mrochester

macrumors 68020
Original poster
Feb 8, 2009
2,039
446
Hello

Quite frequently, random icons in the dock on my MBP will change to the 'default' icon as shown in the screenshot below. The first icon is actually Safari, the second is System Preferences and the third is 1 Password. At some point in the future, these icons will start showing as they should. Can anyone tell me how to fix this myself and stop them from changing?

https://1drv.ms/i/s!Ar9WGUSFwcSfhJd0uDNDVSFRuAs-bw

Many thanks
 

MC6800

macrumors 6502
Jun 29, 2016
368
126
The colorful-waves-in-a-circle is the Siri Voice Assistant icon (in Sierra). You probably want to just turn off Siri in Preferences.
 

mrochester

macrumors 68020
Original poster
Feb 8, 2009
2,039
446
The colorful-waves-in-a-circle is the Siri Voice Assistant icon (in Sierra). You probably want to just turn off Siri in Preferences.
Sorry I'm talking about the 3 icons that have changed into the blank white sheets with an App Store A in the bottom right. These are all apps that should have their own icons.
 

mrochester

macrumors 68020
Original poster
Feb 8, 2009
2,039
446
Your screenshot is not the right one, it does not show what you are talking about.
I've just checked and the link above takes me to the right screenshot. It shows my dock with 3 identical icons which are a white sheet with an 'A' in the bottom right corner. The apps with these 3 icons are Safari, System Preferences and 1 Password. I want to know why they aren't showing their proper icons.
 

MC6800

macrumors 6502
Jun 29, 2016
368
126
Ah, missed that, sorry. You might check if those apps have something in common, such as permissions or where they're located.
 

mrochester

macrumors 68020
Original poster
Feb 8, 2009
2,039
446
Ah, missed that, sorry. You might check if those apps have something in common, such as permissions or where they're located.
Different icons change at different times to this 'default' icon. They will randomly eventually change back.
 

Bruno09

macrumors 68020
Aug 24, 2013
2,202
150
Far from here
I've just checked and the link above takes me to the right screenshot. It shows my dock with 3 identical icons which are a white sheet with an 'A' in the bottom right corner. The apps with these 3 icons are Safari, System Preferences and 1 Password. I want to know why they aren't showing their proper icons.
Here is what I see when I click on your link :
 

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neeklamy

macrumors newbie
Jul 6, 2012
26
8
It’s always worth checking out the Apple Support Communities and Ask Different, this looks like it might be the same problem you’re experiencing:
Eric Root said:
The Dock alias may be corrupt. Quit Safari. Control - click on the Dock alias, then Options, and uncheck Keep in Dock. Go to your Applications folder, locate Safari, and drag the application to the Dock.

Safari icon missing
Over on Ask Different there’s a slightly more involved suggestion, I haven’t tested this one so if you try it, proceed with caution:
Michael Robinson said:
I had to run the below commands to make my icons come back. It took a while to find, but it finally sorted everything.

sudo find /private/var/folders/ -name com.apple.iconservices -exec rm -rf {} \;
sudo rm -rf /Library/Caches/com.apple.iconservices.store
killall Dock


Missing icons on macOS Sierra
 

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