An iSight would increase the cost of an already expensive display. iSight, though useful, is not completely productive in a non specialized environment. Some people don't need them for their line of work, and for others, the learning time may be too much for them to justify incorporating this as a tool. There is not a standard function for the iSight capabilities that necessitate it. Internet connectivity ,i think, makes a good comparison. Email is almost standard now among computer users, but there are still people who don't use IM. Im has been around from the start, and is not completely adopted yet, so as web cam are some what new to users, Why should it now be a standard function on a product that may not even be hooked up to a mac? The other mac line offer the isight, as posted above, as a gimmick inclusive to the mac system. I agree that this will help institute this a more common communication method, and believe that the iPhone will help bring this about. iSight should not be standard on the ACD's, optional maybe, but first the price must come down to make them more appealing.