I'm just venting some frustration, not because I had to have my new Powerbook repaired, but because when it was returned.. oh wait.. its not returned, who knows where it is? Apple sent it back via DHL... but why?.. not even my company i work for uses DHL. After wasting a couple of hours trying to find where Apple sent it to, they had me contact DHL. They had the correct address, but my guess is their drivers either don't know how to read or are content to just leave packages with anyone(probably combination of both). BTW, about my laptop 15" 1.67GHz Powerbook G4, purchased Feb 3, 2005, it had a problem where one day, after it went to sleep.. then trying to wake it, it experienced some sort of apple apnea. Turns out, that the RAM no longer works in the lower RAM slot, but works fine in the upper slot.