So this is kind of a rant against AT&T. I know this is macrumors and not AT&Trumors...but oh well! I have a small business plan with AT&T with 5 numbers. It is the same as a family talk plan except it is in my company's name and is associated with a tax id rather than a SSN. I also have a business relationship with my local Apple store. They are great and always have been. HOWEVER, I have NEVER been able to get an iPhone anywhere other than the AT&T store due to the type of plan I have (never could get a straight answer as to why). In the past, this hasn't really been much of an issue as AT&T stores always had the new iPhone on launch day. Not so this year. So when the iPhone 4 preorders came out, I logged on to AT&T's website to try to order. Logged in via att.com/wireless, got to the screen, and clicked "Apple" in the phone type section. And what did I get? Nothing! Keep in mind, this was during the morning when I certainly would have gotten a preorder. So, I called AT&T. After an hour on the phone, they came on and they also couldn't figure out why I couldn't order an iPhone on their website. To this day, I cannot order on their website and they cannot figure out why. Moving on, I called our sales rep at the Apple store and he said not to worry. He told me to come on on launch day and he'd make sure there was an iPhone for me. I arrived (and bypassed the line, which is why Apple is always so great), and sure enough our rep was there with my phone. He put the data in, clicked "check for upgrade eligibility"...and....NOTHING. Couldn't do it in the Apple store because it was a business account. Fortunately, I foresaw this event and took my friend down with me so that at least he could get the phone which was meant for me. So, I'm stuck waiting until AT&T finally gets some iPhones in their store for purchase. As I travel, and am not a 15 year old with all the time in the world to stand in line, I couldn't make the AT&T launch date (I think it was the 29th of June), and now no stores have iPhones in stock. I have called all the local stores to see when they will be getting them. The answers range from tomorrow to 3 months from now, all because nobody actually has any idea when they will be getting them. What I want to know is, why AT&T treats their business customers so badly. They always say "contact your sales rep" but I don't have a sales rep with AT&T. They don't give a ***** about a plan with 5 lines on it even if it is registered to a business. So that's my rant, good thing the 3Gs isn't that much different from the new one (and I have no signal issues!).