Why does Comcast give used receivers?

Discussion in 'Community Discussion' started by MacMini2009, Dec 5, 2009.

  1. MacMini2009 macrumors 68000

    MacMini2009

    Joined:
    May 22, 2009
    Location:
    California
    #1
    I recently switched my phone, internet, and cable to Comcast because it was cheaper. Wow, their customer service sucks! First of all, it took them 3 freaking hours to install 4 receivers in the house because 5 of them were defective. The HD receiver they gave us is used, ugly, scratched, and with buttons popping out. We did not notice it until the technicians left. We immediately called Comcast. They only replace receivers if they are not working, if they work, they wont replace it. OMFG. They could atleast repair it. We threatened to switch back to DirecTV, but they wont do anything. Wow, I hate Comcast.
     
  2. CJS7070 macrumors 6502a

    CJS7070

    Joined:
    Dec 10, 2008
    Location:
    Chicago, IL
    #2
    Because it's "cheaper" for them to give you the privilege of paying however much a month to lease whatever they've got laying around from them. Also sucks because you can't buy one secondhand off eBay or whatever, it won't work.
     

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