Why does iTunes allow people who clearly haven't installed an app or used it to review it? I'm looking at the Google Voice app and the first 30 reviews I looked at were basically people rating it 1 star because it doesn't work with an iPod Touch (not exactly shocking for an app that relies on a phone connection). Why is this allowed? It basically throws out any benefit to having reviews. I'm sorry that you seemed to think this was a VOIP app and it's not. If you don't understand the purpose of an app and haven't used it for what it's designed for, don't rate it.