Why does my iphone 5 say 3G even though it's an LTE area?

Discussion in 'iPhone' started by confusedasdf, Sep 24, 2012.

  1. confusedasdf macrumors newbie

    Sep 24, 2012
    I had a blackberry and switched to an iPhone on Verizon. I'm on the unlimited plan, which i think i was on for the blackberry. Am i supposed to switch to the 2GB plan? My city has LTE coverage but it just says "Verizon 3G". I tried resetting network settings and turning it to airplane mode, but nothing happened and it just returned back to 3G.
  2. dontwalkhand macrumors 601


    Jul 5, 2007
    Phoenix, AZ
    Call Verizon up, It seems as though something isn't right with the account to allow for LTE access. SIM Card firmly seated, etc?
  3. confusedasdf thread starter macrumors newbie

    Sep 24, 2012
    i'm going to call them up tomorrow. could this possibly be because of the unlimited plan i am on right now or is just a technical issue? i transferred an upgrade in order for me to upgrade to the iphone from the blackberry and kept the same plan i was on the blackberry for the iphone.
  4. dbeard macrumors newbie

    Nov 9, 2012
    I have the same issue with 4glte verizon

    I just activated 2 iphone 5's last night. Both say 3g
    called tech, 1st lady told me Chicago was not yet 4glte, I requested a tech as I did not switch carriers to pay more for the same. tech resent info, I reset my phone, did the latest update and connected to my wifi. Still 3g only.

    not happy at all
  5. scaredpoet macrumors 604


    Apr 6, 2007
    Is there any way to check and see if another LTE phone on a different line is getting LTE in your area? If they aren't either, then it's probably because there's no coverage by you.

    Just because a carrier says a city has LTE, doesn't meant the WHOLE city is blanketed with it. Sprint users are finding that out that hard way.
  6. Stuntman06 macrumors 6502a


    Sep 19, 2011
    Metro Vancouver, B.C, Canada
    I noticed that sometimes, particularly indoors, I only get HSPA+. Other times I get LTE. It could be the area or that walls block the LTE signal.
  7. tymaster50 macrumors 68030


    Oct 3, 2012
    New Jersey
    maybe you're just not in the part of town that has LTE. ala sprint users. Could just go to your nearest Verizon store or try to reinsert your sim.
  8. Braypa macrumors newbie

    Jun 19, 2013
    I have Verizon and commute by train in NJ and have found that my iPhone 5 goes from no service to 3G to LTE depending on the town we are traveling through. It's normal to see 3G at times.

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